Professional, friendly. Good follow-up from last appointment. Their tests proved my own thoughts - that my hearing had got worse than last time they tested it. Two years ago, I had tried hearing aids... See more
Location
Switch locationBoots, 251 High Street, EX4 3QD Exeter, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent advice and information from Elice , my hearing consultant. She was patient , explained everything clearly and at no time put any pressure on me to buy the hearing aids . I am , as a result,... See more
She was very help full she explained the difference between n hs and private and also I tried a pair on
Very caring and passionate provisionals. Steve help me not only with my hearing aid but also took the extra step to explain all the details of making sure my hearing aid is the right type for my in th... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 251 High Street, EX4 3QD, Exeter, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Excellent Service. Audiologist was helpful, informative professional and friendly.
Stephen the technician was very…
Stephen the technician was very thorough, honest and friendly making the process most relaxing
Service with a smile
The young lady who carried out my hearing test was welcoming and articulate, explaining clearly everything I needed to know to make an informed choice of hearing aids.
The very professional service provided…
The very professional service provided for the hearing test. In particular I was impressed with the latest technology with testing my hearing with background noise to see if I could pick out certain words and sentences.
Elice is a very competent person
Elice is a very competent person, listens to her customers very well and explains everything in great detail, and is very patient.
Made me feel very relaxed and happy 😃
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







