Boots Hearingcare - Exmouth Reviews 20

TrustScore 4.5 out of 5

4.6

Boots Opticians, 23 Chapel Street, EX8 1HW Exmouth, England, GB


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Rated 5 out of 5 stars

Boots Opticians Exmouth, have provided first class service to my 4 year old daughter. From our first interaction the service, professionalism, patience, and understanding have been superb. Nothing has... See more

Rated 5 out of 5 stars

There was no pushing me to buy a product. All the focus was on my hearing and what/why it has got bad. He could have been talking sh__e for all I know…..but when he put the aids he’d programmed in... See more

Rated 5 out of 5 stars

My audiologist Mark was very thorough and explained the results of my test in sufficient detail for me and my wife to understand. At all times friendly and helpful I would recommend him and Boots Hea... See more

Rated 2 out of 5 stars

The appointments were fine and customer service was excellent. Tried contacting Advantage card about points and no response. So probably won't be using itagai

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots Opticians, 23 Chapel Street, EX8 1HW, Exmouth, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent

Excellent-From hearing test to fit of my hearing aids, Richard was professional gave clear description of results and use of new aids with follow up appointment to review my experience.

March 31, 2026
Rated 5 out of 5 stars

Boots Opticians Exmouth

Boots Opticians Exmouth, have provided first class service to my 4 year old daughter. From our first interaction the service, professionalism, patience, and understanding have been superb. Nothing has been too much, even after we returned with a snapped off arm less than 24hrs after collecting her glasses - which was repaired there and then! Fantastic. Thank you.

November 1, 2025
Unprompted review
Rated 2 out of 5 stars

I haven’t even got my hearing aids yet

I haven’t even got my hearing aids yet. How can I give a review.

August 21, 2023
Boots Hearingcare - Exmouth logo

Reply from Boots Hearingcare - Exmouth

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.

We would like to reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

Rated 2 out of 5 stars

The appointments were fine and customer…

The appointments were fine and customer service was excellent. Tried contacting Advantage card about points and no response. So probably won't be using itagai

January 12, 2023
Boots Hearingcare - Exmouth logo

Reply from Boots Hearingcare - Exmouth

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.

We would like to reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

Rated 5 out of 5 stars

There was no pushing me to buy a…

There was no pushing me to buy a product. All the focus was on my hearing and what/why it has got bad.
He could have been talking sh__e for all I know…..but when he put the aids he’d programmed into my ears I then realised the difference.
I hope they work as good in the real world when I get them!
So, thank you for that.

January 14, 2023
Rated 5 out of 5 stars

Excellent service

My audiologist Mark was very thorough and explained the results of my test in sufficient detail for me and my wife to understand. At all times friendly and helpful I would recommend him and Boots Hearingcare to anyone who suspects that their hearing is in any way impaired.

November 15, 2022

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