Helpful and knowledgeable team. I'm in my 1st week of new hairing aids - todate I'm impressed with the support and product.
Location
Switch locationBoots, 43 Friargate, DN31 1EL Grimsby, England, GB
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See what reviewers are saying
I had three visits with the hearing assessment team and appointments were to my convenience and on time. They explained what to expect and I felt relaxed and confident in every visit. I wii be seeing... See more
The audiologist was very welcoming and explained everything. He performed the hearing test and explained my options. Once decided he made the necessary arrangements to purchase the aids and made the f... See more
Very efficient and relaxed experience. Audiologist was excellent and gave clear explanations for each step of the process. Very pleased and I would highly recommend.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 43 Friargate, DN31 1EL, Grimsby, England, United Kingdom
4.3
Excellent
25 reviews
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Helpful and knowledgeable team
Helpful and knowledgeable team. I'm in my 1st week of new hairing aids - todate I'm impressed with the support and product.
May 21, 2026
Because I was seen on time and he…
Because I was seen on time and he talked me through every thing
May 27, 2026
Great experience helpful and explained…
Great experience helpful and explained everything left happy
April 21, 2026
It was a really good experience
It was a really good experience. He was very helpful, kind and explained everything very well
March 24, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Brand new (expensive) hearing aids…
Brand new (expensive) hearing aids failed within 18 hours.
March 17, 2026
Reply from Boots Hearingcare - Grimsby
Hi
We appreciate your feedback.
We can see that one of our colleagues has reached out to you already.
If you require any further assistance please don't hesitate to reach out to us by emailing info@bootshearingcare.co.uk.
Your Boots Hearingcare Team
The audiologist was very helpful
The audiologist was very helpful, explaining everything fully.
April 11, 2025
The audiologist was very welcoming and…
The audiologist was very welcoming and explained everything. He performed the hearing test and explained my options. Once decided he made the necessary arrangements to purchase the aids and made the follow up appointments. No hassle all the way through
March 6, 2025
The gent Sree was very polite
The gent Sree was very polite, informative, knowledgeable, thorough and a pleasure to work with. A credit to boots. Also. Very good price for 2 hearing aids.
February 22, 2025
Your hearing technician was very…
Your hearing technician was very understanding and helpful.
February 7, 2025
Hearing aids
Very nice and knowledgeable audiologist made me feel at ease with the whole process 😊
December 19, 2024
My Audiologist put me at ease
My Audiologist gave very friendly and helpful service and made me feel at ease.
December 4, 2024
Pathetic
Pathetic. Appointment cancelled twice within 2 hours of appointments. No one to speak to at Boots Freshney Place Grimsby.
I wish to cancel my trial forthwith and hand my equipment in but nobody around
October 30, 2024
Unprompted review
Reply from Boots Hearingcare - Grimsby
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Personal attention to my hearing…
Personal attention to my hearing problems with no pressure on having to buy
June 19, 2024
Hearing loss assessment The Audiologist who attended to me was…
The Audiologist who attended to me was polite, patient and professional in his duties. He was welcoming and made me to relax. He has excellent communication skill listening to me and my wife answered all our queries.
February 29, 2024
Lovely experience for my Mum gentleman…
Lovely experience for my Mum gentleman really understanding and put her at ease
January 20, 2024
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