Great customer service; Smily faces every time I attend the centre; Good and frank advise and focused on the best solution for me. Love the fact that I can try the hearing aid and compare models to en... See more
Location
Switch location13 Swan Lane, GU1 4EQ Guildford, England, GB
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See what reviewers are saying
The service was provided in a dedicate premises which excusively used for Boots Hearingcare. Theexpert Mr. Mohsen Golshani was courteous, attehtive and gentle. The acoustic booth was effective in eli... See more
Good audiologist, he dealt with my nervousness very well and it helped that I had been accompanying my husband to see him for some time. We have always found all your staff helpful and very competent,... See more
Boots is a brand that I trust so when I needed hearing aids I did not try anywhere else. I was delighted with the service and look forward to collecting my hearing aids. I was particularly impressed w... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
13 Swan Lane, GU1 4EQ, Guildford, England, United Kingdom
4.5
Excellent
40 reviews
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Efficient hearing test.
Very friendly staff and managed to get appointments extremely quickly. During the test everything was explained thoroughly so that I understood the issues with my hearing.
October 24, 2024
Great customer service
Great customer service; Smily faces every time I attend the centre; Good and frank advise and focused on the best solution for me. Love the fact that I can try the hearing aid and compare models to ensure I am getting the best that I need at the best price! Love the interest free option over 2 years!
October 5, 2024
Professional, helpful, patient, excellent experience.
My appointment was at 2:00 and I was seen on time. Chris was very patient with me, extremely professional and helpful. His advice was tailored to my needs and so far I am extremely happy with my choice.
September 22, 2024
Excellent service
Chris was excellent he was very professional and gave good advice
He made me feel comfortable in a subject I am not so keen on ie the need for hearing aids
Very pleased with the service
September 21, 2024
Guildford branch is a great experience
Guildford branch is a great experience, dedicated to hearing so staff are only dealing with these queries and not eye care too!
Was looked after really well
September 11, 2024
The whole process start to finish very…
The whole process start to finish very professional.friendly and helpful
September 11, 2024
Top service
How do you loss for about four years now Seen specialists in hospital seen other specialists but Boots explained so much more than all of them put together would highly recommend.
July 28, 2024
I was explained fully and thoroughly…
I was explained fully and thoroughly what was happening at my hearing test.
July 17, 2024
The service was fantastic! No Gimics, just honest professional service!
The service was fantastic,
July 14, 2024
Appt on time.Very clear instructions…
Appt on time.Very clear instructions and hearings aids work well
Pleased with overall service from Boots
June 25, 2024
Clarity of explanation
Clarity of explanation. And emphasis on don't hesitate to come backifproblems/queries
May 29, 2024
Good service and no pressure
Good service and no pressure. However, would have liked to have been explained any savings applicable, or not as the case may be, without having to see it via your advertising.
March 29, 2024
The very helpful introduction to a…
The very helpful introduction to a hearing aid situation as I wasn't looking forward to actually having to wear them! Such nice staff at Boots Guildford.
March 21, 2024
Excellent exam and service
Thorough exam, helpful information, and excellent fitting. Previously, I'd gone to the NHS - which is good - but this was a much better experience for me. There was more time spent explaining options and demonstrating how the hearing aids functioned.
March 20, 2024
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