Spent £2.500 on hearing aids , initial consultations were good , paid the money . Next appointment made it clear the ear pieces didnt fit correctly in to my ear canals ( ok not everyone has correct... See more
Location
Switch locationBoots, 7-11 Market Street, HX1 1PB West Yorkshire, England, GB
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See what reviewers are saying
The audiologist was very thorough. Explained everything clearly. I was prescribed and received my hearing aids on my first appointment. Was surprised by the difference they made and happy I could hear... See more
Very professional but friendly and made me feel at ease during my hearing appointments. Explained every detail thoroughly and answered all questions clearly. My hearing aids were delivered within 2 d... See more
My partners Boots Hearingcare appointment was very thorough and informative. The hearing aids he was given to wear as a trial are amazing and will improve his day to day living as he has been missing... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 7-11 Market Street, HX1 1PB, West Yorkshire, England, United Kingdom
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Spent £2.500 on hearing aids
Spent £2.500 on hearing aids , initial consultations were good , paid the money . Next appointment made it clear the ear pieces didnt fit correctly in to my ear canals ( ok not everyone has correct ear canals ) got told to push them in more , doesn't work
Went back for next appointment wasnt my initial consultant was another one who just wanted me to sign it off .
No follow up no checks , got my money and thank you very much . My Auntie who had NHS ones fitted gets checks every 6 months for free
Boots hearing care is excellent.
The audiologist was very thorough. Explained everything clearly. I was prescribed and received my hearing aids on my first appointment. Was surprised by the difference they made and happy I could hear again. Have appointment now for after care. Would recommend.
Review on Azraa
Azraa was friendly and very clear with full instructions telling me about my new hearing aids.
The follow up appointment were the same.
May use AI-assist with repliesRead more
This review is to do with the price as…
This review is to do with the price as the service received was good overall.quoted £2800 for 1 phonak earing aid and if I wanted the pair it was £3600! Went to specsavers the same hearing aid was £1900 and £2700 if I wanted both.In the end bought from specsavers.How can the price be so different both big companies so buying power should be good,smacks of profits to me.

Reply from Boots Hearingcare - Halifax
Owing to poor customer service from a…
Owing to poor customer service from a young guy who told me to wait for hearing test in wrong place, making me 5 mins late for test. The woman who was to do test, then stated very uncivilly that being 5 mins late I would have to wait to end of qué. Certainly never using Boots again if this is an example of their staff customer service.

Reply from Boots Hearingcare - Halifax
Boots hearing care
Always great treatment and advice from Nicola and Awais . Both have great interpersonal skills. I would highly recommend Boots Hearing Care in Halifax.
Fantastic service and would recommend…
Fantastic service and would recommend to anyone
Wonderful experience
The audiologist Claire was very knowledgeable,helpful and professional. She made the whole experience pleasant and comfortable. The difference with my new hearing aid is remarkable and taylor made to my individual requirements
A Very Positive Experience
My partners Boots Hearingcare appointment was very thorough and informative. The hearing aids he was given to wear as a trial are amazing and will improve his day to day living as he has been missing so much due to hearing loss. My partner always thought I was mumbling and there was nothing wrong with his hearing (much). Now he can hear bird song and the tv is not blasting out. The Hearingcare Specialist was very patient, professional, knowledgeable and thorough. I thoroughly recommend making an appointment if you’re struggling with hearing loss. Note: This review was my partners own words.
Excellent service with a thorough examination
A thorough examination that was informative with clear explanations to provide an understanding into the data found that was revealed. I would definitely recommend the service.
Very happy with the process and result
Until I started the process I.e. initial hearing test, discussion around was it the right time for me to consider a hearing aid, which hearing aid, etc etc I had no idea how involved the process was. I now have my hearing aids and am very happy with the result. My audiologist was brilliant! I was never rushed to make decisions, I was basically helped through the process by having discussions and us both deciding the result.
I felt that both the audiologists I saw…
I felt that both the audiologists I saw were very friendly and explained things very thoughroughly
Very good
Great experience clare was brilliant and easy to understand and very informative
Made the hearing aid experience easy…
Made the hearing aid experience easy and booked 2 more appointment to check progress before I left
Very helpful appointment
Very helpful appointment with lots of useful information advice and guidance
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