This is my second pair of Phonak hearing aids from Boots. I’ve gone with Boots again because I have found that their service has been consistently excellent. I have been looked after by several Audiol... See more
Location
Switch locationBoots, 3-5 Upper Market Square, ST1 1PZ Hanley, England, GB
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See what reviewers are saying
I am so pleased with my hearing aids, as a person who has had hearing aids for years none of them compared to what i have now. I feel like my life has changed for the better. Special thanks to my hea... See more
The audiologist was really welcoming and put my elderly mum completely at ease. They took time to listen to her problems and explain everything about the test. After months of struggling with her hear... See more
Just in the process of buying two hearing aids, seem to be good quality although a bit pricy, if they do the job it might be a good investment.Ask me again in 3 months.Bob.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 3-5 Upper Market Square, ST1 1PZ, Hanley, England, United Kingdom
4.3
Excellent
27 reviews
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I have never in my whole life been…
I have never in my whole life been refused credit as my rating is very high and always has been, due to this being refused by boot's financial services I will not be proceeding with boot's hearing aids and will be requesting my deposit back at the earliest possible date.
January 4, 2024
Reply from Boots Hearingcare - Hanley
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
The lady who took the appiontment
November 28, 2023
Worth every penny!
My consultant was pleasant and explained everything fully in terms which i could understand. She spent 3 sessions fine tuning my hearing aids up to my prescription level. In fact they are so comfortable and inconspicuous I often forget I am wearing them. Decided to upgrade to waterproof version to prevent damage in the shower! This actually worked out cheaper on account of an offer. The hearing aids themselves, although expensive, are the best investment I have ever made. The rechargeable batteries are small and even toned to match my hair so they fit inconspicuously behind the ear. The tube going into the ear is thin and transparent and the tiny speaker fits right inside the eardrum. I can also stream music from my phone without the use of additional headphones and any phone call is relayed directly straight to the tiny speakers. In fact people are amazed when I say that I am wearing hearing aids when I turn my music off to speak to them.
August 17, 2023
Hearingcare review
I saw Aleksandria at Boots in Hanley on 12/10/23 for my hearingcare review. I have not met this young lady before but can thoroughly recommend her. Her testing and explanations were of a very high standard and it was a pleasure to meet her.
October 12, 2023
Unprompted review
Jayna explained everything very…
Jayna explained everything very clearly, very knowledgeable, yet friendly. I was dubious about the aids helping my hearing,but to date I am pleasantly surprised.I am looking forward to my next appointment,
June 29, 2023
Very impressed by the service provided…
Very impressed by the service provided encompassing the wide range of tests, the comprehensive information provided and clear advice given, all done in a very friendly manner.
February 27, 2023
Still going through the process of buying hearing aids so far so good! Seem a little pricy but appear to be good quality, I needy trail them before I can say any more about them.
Just in the process of buying two hearing aids, seem to be good quality although a bit pricy, if they do the job it might be a good investment.Ask me again in 3 months.Bob.
March 10, 2023
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