Boots Hearingcare - Harrow Reviews 37

TrustScore 3.5 out of 5

3.6

30 St Ann's Road, HA1 1LA Harrow, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I attended the Harrow Branch. The personal attention and care provided by Sonali Kanabar was impeccable. She listened to my concerns and provided step by step guidance. I would highly recommend her... See more

Rated 2 out of 5 stars

It is VERY DIFFICULT to get an appointment for a regular 6-monthly hearing aid check. Out of three different audiologists I've dealt with, only one was excellent, and she has left because of her frus... See more

Company replied

Rated 5 out of 5 stars

It was very clearly explained when the hearing test was done and how the hearing loss happens. I was suggested for a hearing aid and I am on trial at the moment which I think is working but still hav... See more

Rated 5 out of 5 stars

Always treated with great care and kindness. Nothing is too much trouble. Everything is explained in great detail and all questions answered with understanding.


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 30 St Ann's Road, HA1 1LA, Harrow, England, United Kingdom

3.6

Average

TrustScore 3.5 out of 5

37 reviews

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Rated 1 out of 5 stars

The worst Boot Hearing aid in the…

The worst Boot Hearing aid in the world. Rubbish

April 3, 2026
Boots Hearingcare - Harrow logo

Reply from Boots Hearingcare - Harrow

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Rated 2 out of 5 stars

It is VERY DIFFICULT to get an…

It is VERY DIFFICULT to get an appointment for a regular 6-monthly hearing aid check. Out of three different audiologists I've dealt with, only one was excellent, and she has left because of her frustration with the company. Also, in spite of wanting to sell you the hearing aids, they seem to have no programme for wax removal, which is necessary from time to time. You have to seek elsewhere for that. Getting a regular check is a major feat, as they won't let you book more than a few weeks ahead, and then their appointment books are always full. Basically they're selling their products to make the dosh and to hell with whatever happens to you afterwards.

May 2, 2025
Unprompted review
Boots Hearingcare - Harrow logo

Reply from Boots Hearingcare - Harrow

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Rated 1 out of 5 stars

Ordered my hearing aid weeks ago

Ordered my hearing aid weeks ago, still waiting.
1- order was delayed.
2-Hearing aid reached at Harrow branch but somebody sent it back ….
3- Hearing aid reordered, still waiting.

January 22, 2025
Boots Hearingcare - Harrow logo

Reply from Boots Hearingcare - Harrow

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Highly recommended!

Always treated with great care and kindness. Nothing is too much trouble. Everything is explained in great detail and all questions answered with understanding.

October 12, 2024
Rated 5 out of 5 stars

I attended the Harrow Branch

I attended the Harrow Branch. The personal attention and care provided by Sonali Kanabar was impeccable.
She listened to my concerns and provided step by step guidance. I would highly recommend her to anyone looking for hearing aids.

July 10, 2024
Rated 5 out of 5 stars

Well worth the investment

Great service all questions answered and very good quality of products. would like it to be cheaper but
good discount given.
Early days using two hearing aids but its a great improvement. Thank you.

June 7, 2024

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