Excellent service, friendly audiologist dealt with my hearing problem with care. Thank you Mr. Paul Howells Haverfordwest branch 😊
Location
Switch locationBoots, Withybush Retail Park, SA61 2PY Haverfordwest, Wales, GB
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See what reviewers are saying
The customer care was excellent. The audiologist was clear and precise as to all explanations concerning each stage of acquiring the hearing aids. My husband and I were made to feel comfortable in his... See more
I have had my hearing aid for two years now and have received consistently good care from Boots. Our local Boots has an audiologist called Paul, who is thorough, listens and very easy to deal with.... See more
Very fast efficient, Paul was very friendly and professional. Gave me all the information I needed on looking after my new hearing aids and also any issues I am able to contact and get things sorted.... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, Withybush Retail Park, SA61 2PY, Haverfordwest, Wales, United Kingdom
4.3
Excellent
19 reviews
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Excellent service
Excellent service, friendly audiologist dealt with my hearing problem with care. Thank you Mr. Paul Howells Haverfordwest branch 😊
April 24, 2026
Excellent service,Paul was…Top marks
Excellent service,Paul was personable,knowledgeable and efficient.He explained everything and made it an enjoyable experience.
April 2, 2025
Excellent staff offering excellent…
Excellent staff offering excellent analysis and support
March 6, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
What a useless bunch the pharmacy will…
What a useless bunch the pharmacy will not answer their phone have tried for days ,obviously don’t care about anyone’s health
February 17, 2025
Unprompted review
Reply from Boots Hearingcare - Haverfordwest
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Paul is wonderful
Paul is wonderful, so helpful and friendly! Made the whole experience so easy and reassuring. He went above and beyond to help me and explain everything. He helped my Dad and is now helping me.
November 14, 2024
Excellent service thank you
September 17, 2024
Paul was great he explained everything…
Paul was great he explained everything he was doing and in layman’s terms
September 21, 2024
Very fast efficient
Very fast efficient, Paul was very friendly and professional. Gave me all the information I needed on looking after my new hearing aids and also any issues I am able to contact and get things sorted. Amazing service. Very patient. Thank you boots. Highly recommended.
August 6, 2024
Patience and relaxed atmosphere gave me…
Patience and relaxed atmosphere gave me confidence
Highly recommended
June 14, 2024
The customer care was excellent
The customer care was excellent. The audiologist was clear and precise as to all explanations concerning each stage of acquiring the hearing aids. My husband and I were made to feel comfortable in his presence and we felt confident with his knowledge of what was the best choice of hearing aid that suited my needs. I am so pleased we chose Boots.
May 8, 2024
Only wore them for the day they were…
Only wore them for the day they were fitted! Was in MIU for 4 hrs with ? Dome stuck in my right ear. Now can’t wear them as I wasn’t given a “ spare” dome!
April 6, 2024
Reply from Boots Hearingcare - Haverfordwest
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Local audiology and telephone support is great!
I have had my hearing aid for two years now and have received consistently good care from Boots. Our local Boots has an audiologist called Paul, who is thorough, listens and very easy to deal with. A recent problem I had with my hearing aid was dealt with very professionally by a lady over the telephone, so I didn't even need to go into the store.
Highly recommend this service - very professional.
February 27, 2024
Unprompted review
The audiologist was great
The audiologist was great, clear explanations and advice. Made it a relaxing experience
February 1, 2024
Excellent …
The lady who carried out my hearing test and review was so friendly, knowledgeable and professional. The range she showed me was excellent with a wide range in price and spec. I’ve already recommended them
April 4, 2023
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