An extremely helpful practitioner who checked my hearing thoroughly. She then took time to go through the options available, answered my questions clearly and directly and made many useful suggestio... See more
Location
Switch locationBoots Opticians, Eyeland House, S2 4DX Heeley, England, GB
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See what reviewers are saying
I had an excellent experience at my appointments thanks to Lakshmi who was very kind and helped me through the process of testing my hearing. She explained the process of the tests very clearly and pu... See more
Everything was explained to me about the tests. The choice of hearing aids was also explained well. The person I saw was friendly, efficient and professional.
Very welcoming and patient. Explanations given at each stage. The only down side is having to wait 3 weeks for any adjustments so that I will benefit fully from the aids.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, Eyeland House, S2 4DX, Heeley, England, United Kingdom
4.5
Excellent
24 reviews
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Christopher Pigott was the audiologist
Christopher Pigott was the audiologist. Really lovely. He explained everything and the visit was a pleasure.
April 26, 2023
The Audiologist was very good put me at…
The Audiologist was very good put me at ease very friendly and knowledgeable.
April 23, 2023
How to destroy customer trust and relationships
In November last year, I went for a hearing test and found that I needed a hearing aid. I looked at all the models and was inclined to go for the most expensive with all the bells and whistles because it was advertised as Interest-free Finance. Today I went in and was told the Interest-free finance no longer applied. I gulped as I carefully budget my money and relied on the original figures. But I thought it was my health so reluctantly went for the 9.9% finance. This was declined on spurious grounds because Boots go through a Mafia criminal gang Finance Company. Boots need to sort out the companies they deal with and concentrate on honouring their promises to their customers! I persevered and tried to sort it out in the shop for one hour - the audiologist was most patient and helpful - but Boots Management need to take a careful look at who they do business with - it's certainly not prioritising valuable customers! BTW I have just checked my Credit score on Experian, it is 973 = EXCELLENT. What is wrong with your systems???
January 3, 2023
Unprompted review
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