The audiologist Douglas was friendly and very well informed about hearing issues and hearing aids which gave me a lot of confidence. My husband was with me and Douglas involved him in the discussion a... See more
Location
Switch locationBoots Opticians, 9 West Princes Street, G84 8TF Helensburgh, Scotland, GB
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Jonathan is very professional and also a very empathic practitioner. I took my 90 year old mum for a consultation with him and he made her feel comfortable. I would have no hesitation in highly recomm... See more
Boots Hearingcare, Glasgow tested my hearing and explained the problems that I had re Tinnitus. They informed of possible treatment which I am happy to go forward with.
Competent and confident approach during both of my tests. Clear and concise advice and guidance on loss and potential requirements of aids with both positive and negative elements.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 9 West Princes Street, G84 8TF, Helensburgh, Scotland, United Kingdom
4.0
Great
6 reviews
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Expert advice and guidance provided.
March 17, 2026
Great experience all round.
Jonathan is very professional and also a very empathic practitioner. I took my 90 year old mum for a consultation with him and he made her feel comfortable. I would have no hesitation in highly recommending him.
November 2, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Boots lied to me took £595 for hearing…
Boots lied to me took £595 for hearing aids then told me they could programme them send them to me next day I got them blank useless and gave me an appointment for a month later and for me to send them back and get money back it can take upto at least 12 month before I can complain I don't think that's really fair especially when I have a disability and need them I'm a carer for someone find life really hard myself and was told on phone they would hang up when I was complaining please don't use boots terrible poor service
September 21, 2024
Unprompted review
Reply from Boots Hearingcare - Helensburgh
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
A well informed and friendly audiologist.
The audiologist Douglas was friendly and very well informed about hearing issues and hearing aids which gave me a lot of confidence. My husband was with me and Douglas involved him in the discussion about the hearing aids. I felt that my hearing needs were well identified and had an excellent briefing on setting up and managing the hearing aids, which I have been confident in using once at home.
October 4, 2023
Competent and confident approach by staff…
Competent and confident approach during both of my tests. Clear and concise advice and guidance on loss and potential requirements of aids with both positive and negative elements.
May 5, 2023
Boots Hearingcare Treatment
Boots Hearingcare, Glasgow tested my hearing and explained the problems that I had re Tinnitus. They informed of possible treatment which I am happy to go forward with.
February 22, 2023
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