The whole process was extremely uncomplicated and straightforward what an improvement in my hearing !! Thank you very much Great.
Location
Switch locationHempstead Valley Shopping Centre, Gillingham, ME7 3PD Kent, England, GB
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See what reviewers are saying
Two reasons why I chose to use Boots Hearing at Hempsted Valley. First, personal recommendation by a family member. Secondly, a GP referral to Specsavers nearby whose 'sound proof' room allowed me to... See more
Staff knowledgeable and helpful. Given alternatives to try if not happy with initial aids to ensure got solution best for me.
I recently popped into the Gillingham Boots Hearingcare branch to have my ears evicted of what felt like several pounds of wax. I was looked after by a lovely young lady named Chloe Stokes, and h... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Hempstead Valley Shopping Centre, Gillingham, ME7 3PD, Kent, England, United Kingdom
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I was delayed due to a crash on the M2…
I was delayed due to a crash on the M2 - the staff were incredibly understanding and flexible . The test itself was a good mix of technical and practical advice. The audiologist was very professional but at the same time easy to talk to and happy to answer questions. I would definitely recommend.
After a thorough hearing test
After a thorough hearing test, it was explained that my hearing was progressively getting worse so the audiologist explained that it was time to consider having hearing aids. Kechi ran though the different types and differences between them. I felt that she explained them very well and a decision was made. 1 week later I have now started to wear them and I’m gradually starting to get use to hearing things much clearer.
Hopefully I will get used to this and will improve my quality of life.
Exceptional service
I had an appointment at Hempstead Valley with Sean on 4th Oct 24 for my annual hearing aid checks.
I would like to say Sean was exceptionally polite, professional and very attentive. He spent a long time ensuring that my aids were correctly set up and the final result was that I can now hear better than I have for some time. The fit is really comfortable and the fact that, that evening, I was at a function where it was quite loud but I was able to listen to conversations around the table quite comfortably.
Many thanks Sean, just nice to have someone with great customer facing skills.
To Boots management, Sean should be congratulated on his manner, he is a credit to your company.
Very efficient service.
Very efficient service.
Process of buying and using hearing aids clearly explained.
Very knowledgable proffessional…
Very knowledgable proffessional gentleman helped me with my need of a hearing aid . I felt comfortable with him and didn’t feel at all pressured to buy said hearing aid x
Positive Experience
Explained thoroughly- Sean at Hempstead Valley was reassuring professional and made me feel at ease even with the small questions.
Excellent test all explained very well.
Very polite and informative audiologist.
Georgia was very friendly and efficient…
Georgia was very friendly and efficient made me feel at ease with the hearing test.
I was seen by polite local man Sean .
I was seen by polite local man Sean , dealt with my enquiry professionaly and with good knowledge. Placed my order with good care and attention , very pleased so far .
Sean at Boots Hearing Care in the Sava…
Sean at Boots Hearing Care in the Sava Centre was so very helpful with everything from the hearing test, showing me my results which he went over everything explaining all the results. Made it very clear what I could and couldn’t hear. He allowed me to hear through hearing aids he adjusted to my prescription which was so wonderful to hear the parts I am missing. He really did a grand job hence the reason I am buying the hearing aids from Boots.
I just popped into the new boots…
I just popped into the new boots hearing center
Had a test needed aids you young lady was brilliant and I am very pleased with the whole experience
Can highly recommend using this store
Can highly recommend using this store
The gentleman was very friendly and helpful
For someone who had to travel to London in the past for a hearing test has made life so much easier
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