Boots Hearingcare - Hertford Reviews 18

TrustScore 4.5 out of 5

4.5

Bishopsgate 105-107, 27 Maidenhead Street, SG14 1DW Hertfordshire, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

The audiologist was very professional, but welcoming and friendly, so I quickly felt at ease. The hearing test was very thorough and was explained in detail. The only downside, was the lack of bran... See more

Rated 5 out of 5 stars

I really loathe with an intensity these reviews. All I can say is that the whole situation was throughly professional. Priya Khader was extremely patient & helpful & I suggest she is an asset to... See more

Rated 4 out of 5 stars

Great experience on both times attended. Have not had a hearing aid before. Gave me all details & costs.


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Bishopsgate 105-107, 27 Maidenhead Street, SG14 1DW, Hertfordshire, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Excellent service

My appointment with Rebecca was helpful and informative. I was given a full hearing test and then told about my choices. Although a difficult decision on my behalf, it was made so much easier by her kind and gentle demeanour.

October 26, 2024
Rated 4 out of 5 stars

Professional and thorough, but service with a smile

The audiologist was very professional, but welcoming and friendly, so I quickly felt at ease.
The hearing test was very thorough and was explained in detail.
The only downside, was the lack of brand choice, however the Phonak demonstration was such a revelation in the clarity of sound that I had been missing, that I am going forward with a purchase.

October 24, 2024
Rated 5 out of 5 stars

Reassurance in Purchasing

Seen promptly. Very helpful & pleasant audiologist - Rebecca. As this was my first experience of purchasing hearing aids the whys & wherefores were patiently explained to me in a way I felt confident that my purchase was the correct one for me.

September 26, 2024
Rated 5 out of 5 stars

Your Audiologist Rebecca…

Your Audiologist Rebecca single-handedly assured my purchase of hearing aids. Previous visits to the store left me totally unhappy about taking this step - Rebecca was professional, knowledgeable, patient and covered every aspect of the subject; resulting in my purchase of three & a half thousand pounds worth of kit. Wouldn't have made the purchase without her input.

May 21, 2024
Rated 5 out of 5 stars

Fed up waiting for NHS

To be totally honest fed up with NHS to give me another hearing test.I already have 2 NHS hearing aids but over the last couple of years hearing had got worse and waited over a year now for a new test.Boots audiologist has been amazing.Furst time I have actually seen my results on screen.So helpful and not pushy to buy.I collect my new aids next week and can't wait.Audilogist also gave me a speech listening test never had before.Brilliant service and customer care,would I recommend..yes 100%

May 8, 2024
Rated 5 out of 5 stars

Hearing review Simon Jones with Boots at Hertford.

I really loathe with an intensity these reviews.
All I can say is that the whole situation was throughly professional. Priya Khader was extremely patient & helpful & I suggest she is an asset to your business. She also sticks to appointment times.
Can only wait & see what transpires on my next visit.
I now feel like I have just had the car serviced!
Sincerely
Simon Jones.

June 12, 2023
Rated 5 out of 5 stars

Buy with confidence

Thorough audiology test with easy to understand explanation of findings. Taken through various options of hearing aids available and their suitability for my situation. No hard sell just good information.

March 21, 2023

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