The audiologist was very professional, but welcoming and friendly, so I quickly felt at ease. The hearing test was very thorough and was explained in detail. The only downside, was the lack of bran... See more
Location
Switch locationBishopsgate 105-107, 27 Maidenhead Street, SG14 1DW Hertfordshire, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Katie was very professional, meticulous and informative when I bought a new pair of hearing aids. She is friendly and attentive.
I really loathe with an intensity these reviews. All I can say is that the whole situation was throughly professional. Priya Khader was extremely patient & helpful & I suggest she is an asset to... See more
Great experience on both times attended. Have not had a hearing aid before. Gave me all details & costs.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Bishopsgate 105-107, 27 Maidenhead Street, SG14 1DW, Hertfordshire, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Katie was very professional
Katie was very professional, meticulous and informative when I bought a new pair of hearing aids. She is friendly and attentive.
The whole test was extremely well…
The whole test was extremely well explained, and it made making the final decision which hearing aid to would be best for me.
Now waiting to see if I can get on with them.
Excellent service
My appointment with Rebecca was helpful and informative. I was given a full hearing test and then told about my choices. Although a difficult decision on my behalf, it was made so much easier by her kind and gentle demeanour.
Professional and thorough, but service with a smile
The audiologist was very professional, but welcoming and friendly, so I quickly felt at ease.
The hearing test was very thorough and was explained in detail.
The only downside, was the lack of brand choice, however the Phonak demonstration was such a revelation in the clarity of sound that I had been missing, that I am going forward with a purchase.
Reassurance in Purchasing
Seen promptly. Very helpful & pleasant audiologist - Rebecca. As this was my first experience of purchasing hearing aids the whys & wherefores were patiently explained to me in a way I felt confident that my purchase was the correct one for me.
Your Audiologist Rebecca…
Your Audiologist Rebecca single-handedly assured my purchase of hearing aids. Previous visits to the store left me totally unhappy about taking this step - Rebecca was professional, knowledgeable, patient and covered every aspect of the subject; resulting in my purchase of three & a half thousand pounds worth of kit. Wouldn't have made the purchase without her input.
Fed up waiting for NHS
To be totally honest fed up with NHS to give me another hearing test.I already have 2 NHS hearing aids but over the last couple of years hearing had got worse and waited over a year now for a new test.Boots audiologist has been amazing.Furst time I have actually seen my results on screen.So helpful and not pushy to buy.I collect my new aids next week and can't wait.Audilogist also gave me a speech listening test never had before.Brilliant service and customer care,would I recommend..yes 100%
Hearing test
Rebecca made the whole thing so very easy
Explaining all in a lovely way
I should have done this years ago
very professional sevice.
Very professional assessment and advice…
Very professional assessment and advice received
The audiologist was helpful and…
The audiologist was helpful and attentive my questions were answered clearly and eaily. Would recomend
Great experience on both times…
Great experience on both times attended.
Have not had a hearing aid before.
Gave me all details & costs.
Hearing review Simon Jones with Boots at Hertford.
I really loathe with an intensity these reviews.
All I can say is that the whole situation was throughly professional. Priya Khader was extremely patient & helpful & I suggest she is an asset to your business. She also sticks to appointment times.
Can only wait & see what transpires on my next visit.
I now feel like I have just had the car serviced!
Sincerely
Simon Jones.
Very knowledgeable,and extremely…
Very knowledgeable,and extremely professional and very patient with an old,hard of hearing client.
Buy with confidence
Thorough audiology test with easy to understand explanation of findings. Taken through various options of hearing aids available and their suitability for my situation. No hard sell just good information.
Excellent service
Priya, the audiologist, was friendly, competent and thorough
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







