Amazing Service. Iqra was key to making sure that my father took forward the hearing aids he needed. She was to the point with the information yet did it in a calm collected way in informing... See more
Location
Switch locationBoots the Chemists Ltd, 22 King Street, HD1 2QE huddersfield, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Prompt polite pleasant helpful and practical audiologist. Explained options clearly. Initial appointment followed by more in depth assessment and testing of hearing aids. Felt confident to order and... See more
It was a great thing for me to eventually get my hearing checked. I knew that my hearing had deteriorated over the years. The service I received from Iqra was fantastic I can’t thank her enough. Her k... See more
My audiologist was Iqra. She was great. Professional, empathetic and clearly enjoys her work. She was keen to make sure I was comfortable and confident with my new aids. I couldn’t have wished for a b... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots the Chemists Ltd, 22 King Street, HD1 2QE, huddersfield, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'd do zero stars if it allowed.
I'd do zero stars if it allowed.
Had an appointment for my stepfather at 11:45.
By 12:00 we had'nt encountered a soul, then, when we asked we were told they could not do his hearing test! No explanation as to why his appointment was seemingly canceled. Utter rubbish customer service.

Reply from Boots Hearingcare - Huddersfield
Excellent audiologist
The audiologist, Iqra Hakeem, explained everything so well. She made it into a pleasant experience.
Ingrid was excellent
Ingrid was excellent, listened closely to me and also communicated really well, showing good understanding of my needs and the range of possible hearing difficulties and products to alleviate the worst effects of hearing degeneration. A really worthwhile experience and I'm happy to recommend her to anyone with concerns about hearing deterioration.
First Class Service
The staff were very professional and took time to explain fully the procedures and to answer any questions.
My audiologist was Iqra
My audiologist was Iqra. She was great. Professional, empathetic and clearly enjoys her work. She was keen to make sure I was comfortable and confident with my new aids. I couldn’t have wished for a better technician or experience
Just what I needed
Iqra was very good at understanding my issues and recommending what I needed, after knowing I had hearing issues for some time & putting off the inevitable
The whole process of testing to fitting & follow up went very smoothly
I now can hear & participate fully in activities where I missed conversation in certain situations
A big thank you to Ingrid
A big thank you to Ingrid
I was having problems with hearing in pub / restaurants and back ground noise.
So Ingrid at Huddersfield boots hearing care and she sorted all the problems now perfect in all situations
Thank you Ingrid
Paul
Egrick is very helpful and professional…
Egrick is very helpful and professional very pleased with the consultation.
Ingrid explained everything and is very…
Ingrid explained everything and is very good at her job.
Great service
Great service. Everything explained clearly and first class customer care. Thank you
Absolutely outstanding Boots hearing…
Absolutely outstanding Boots hearing team advisors. I visited 5 different hearing aid companies with differing levels of success. Boots Huddersfield branch was brilliant. I could totally trust the advice from both advisors and always felt that my best interests were always paramount to them.
Very friendly and helpful
Very friendly and helpful. Fantastic service
Hearing testThe audiologist was brilliant
The audiologist was brilliant, very informative and thorough
Service
Two appointments re new hearing aids. Seen on time on each occasion and the test lasted more or less as predicted. The assistant spoke well and clearly. All in all a pleasant experience. Hope I see the same assistant when I go to collect my New hearing aids this Thursday.
Prompt polite pleasant helpful and…
Prompt polite pleasant helpful and practical audiologist. Explained options clearly. Initial appointment followed by more in depth assessment and testing of hearing aids. Felt confident to order and pay 10% deposit. Due to collect in 2 weeks time. 90 day trial refund available if required. Felt comfortable and confident with my decision to go ahead in ordering my first hearing aids.
Thank you Ingrid 🤗
Amazing Service - No other words for it.
Amazing Service.
Iqra was key to making sure that my father took forward the hearing aids he needed.
She was to the point with the information yet did it in a calm collected way in informing him of his need for them.
She backed everything up and was very detailed throughout and the help in choosing them as well.
Have referred people to her because of her amazing service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







