Boots Hearingcare - Huddersfield Reviews 25

TrustScore 4 out of 5

4.1

Boots the Chemists Ltd, 22 King Street, HD1 2QE huddersfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing Service. Iqra was key to making sure that my father took forward the hearing aids he needed. She was to the point with the information yet did it in a calm collected way in informing... See more

Rated 5 out of 5 stars

Prompt polite pleasant helpful and practical audiologist. Explained options clearly. Initial appointment followed by more in depth assessment and testing of hearing aids. Felt confident to order and... See more

Rated 5 out of 5 stars

It was a great thing for me to eventually get my hearing checked. I knew that my hearing had deteriorated over the years. The service I received from Iqra was fantastic I can’t thank her enough. Her k... See more

Rated 5 out of 5 stars

My audiologist was Iqra. She was great. Professional, empathetic and clearly enjoys her work. She was keen to make sure I was comfortable and confident with my new aids. I couldn’t have wished for a b... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots the Chemists Ltd, 22 King Street, HD1 2QE, huddersfield, England, United Kingdom

4.1

Great

TrustScore 4 out of 5

25 reviews

5-star
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Rated 1 out of 5 stars

I'd do zero stars if it allowed.

I'd do zero stars if it allowed.

Had an appointment for my stepfather at 11:45.
By 12:00 we had'nt encountered a soul, then, when we asked we were told they could not do his hearing test! No explanation as to why his appointment was seemingly canceled. Utter rubbish customer service.

October 9, 2025
Unprompted review
Boots Hearingcare - Huddersfield logo

Reply from Boots Hearingcare - Huddersfield

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

Rated 5 out of 5 stars

Ingrid was excellent

Ingrid was excellent, listened closely to me and also communicated really well, showing good understanding of my needs and the range of possible hearing difficulties and products to alleviate the worst effects of hearing degeneration. A really worthwhile experience and I'm happy to recommend her to anyone with concerns about hearing deterioration.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

My audiologist was Iqra

My audiologist was Iqra. She was great. Professional, empathetic and clearly enjoys her work. She was keen to make sure I was comfortable and confident with my new aids. I couldn’t have wished for a better technician or experience

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Just what I needed

Iqra was very good at understanding my issues and recommending what I needed, after knowing I had hearing issues for some time & putting off the inevitable

The whole process of testing to fitting & follow up went very smoothly

I now can hear & participate fully in activities where I missed conversation in certain situations

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

A big thank you to Ingrid

A big thank you to Ingrid
I was having problems with hearing in pub / restaurants and back ground noise.
So Ingrid at Huddersfield boots hearing care and she sorted all the problems now perfect in all situations
Thank you Ingrid
Paul

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding Boots hearing…

Absolutely outstanding Boots hearing team advisors. I visited 5 different hearing aid companies with differing levels of success. Boots Huddersfield branch was brilliant. I could totally trust the advice from both advisors and always felt that my best interests were always paramount to them.

March 14, 2024
Rated 4 out of 5 stars

Service

Two appointments re new hearing aids. Seen on time on each occasion and the test lasted more or less as predicted. The assistant spoke well and clearly. All in all a pleasant experience. Hope I see the same assistant when I go to collect my New hearing aids this Thursday.

September 5, 2023
Rated 5 out of 5 stars

Prompt polite pleasant helpful and…

Prompt polite pleasant helpful and practical audiologist. Explained options clearly. Initial appointment followed by more in depth assessment and testing of hearing aids. Felt confident to order and pay 10% deposit. Due to collect in 2 weeks time. 90 day trial refund available if required. Felt comfortable and confident with my decision to go ahead in ordering my first hearing aids.
Thank you Ingrid 🤗

September 11, 2023
Rated 5 out of 5 stars

Amazing Service - No other words for it.

Amazing Service.

Iqra was key to making sure that my father took forward the hearing aids he needed.

She was to the point with the information yet did it in a calm collected way in informing him of his need for them.

She backed everything up and was very detailed throughout and the help in choosing them as well.

Have referred people to her because of her amazing service.

August 11, 2023

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