Boots Hearingcare - Isle of Wight Reviews 

133
TrustScore 5 out of 5

4.8

Boots, 122-136 High Street, PO30 1TP Isle of Wight, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was nervous about having a hearing test but Sam Edwards at Newport Boots put me at ease straight away.He diagnosed my necessary needs for Crossover aids, which he supplied.I now have perfect hearing... See more

Rated 5 out of 5 stars

Melissa at Boots Hearingcare, Newport, Isle of Wight was excellent. She answered all my questions in a thoroughly professional manner.

Rated 5 out of 5 stars

My husband and I have different but complex hearing issues. Sam Edwards not only addressed these but really listened to our differing needs. Throughout our initial meetings he was highly professional... See more

Rated 5 out of 5 stars

Meliissa Jane Kelly was extremely thorough and very helpful. I learnt a lot about my hearing! The service is excellent at her clinic. Would highly recommend, very friendly and makes you feel at ease... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 122-136 High Street, PO30 1TP, Isle of Wight, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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4.8

All reviews

(133)

2,343 reviews in the last 12 months

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Rated 5 out of 5 stars

After ignoring my hearing loss for many…

After ignoring my hearing loss for many years, much to the annoyance of my partners at the time, I finally decided to take action. After seeing numerous ads and promises from various hearing companies on social media, I chose to go with a reputable company like Boots.

I couldn't have chosen better! From the moment I walked into the Newport (IOW) branch, I was made to feel at ease. I couldn't believe the level of anxiety I had about finally addressing my hearing problem.

I want to extend my heartfelt thanks to Melissa for her professional approach and extensive knowledge during my recent appointment. I was very anxious about attending, but she completely put me at ease, and I truly appreciate her kindness and expertise.

Melissa is a real credit to Boots and, more importantly, to the audiology industry as a whole. Her level of knowledge and understanding is exceptional.

Thanks Melissa!

August 2, 2024
Rated 5 out of 5 stars

Wonderful customer care

I had hearing aids fitted by Sam Edwards at Boots in Newport Isle of Wight. Absolutely brilliant service, he was recommended by my daughter we are both so happy with the care and understanding we were given.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Melissa

Melissa. Is brilliant, loves her job. 1st class service. Long may she continue her outstanding work.
Mike Devine 19/07/24

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and knowledgeable staff

My mother and myself have received excellent service from the hearingcare team at Newport Isle of Wight for ear wax removal, buying hearing aids and aftercare. They are very thorough with hearing tests, ear health checks and explained which hearing aids are suitable. Thank you Sam, Jeff and Melissa.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Both my husband and daughter have had hearing aids from boots for over a year and both have had excellent treatment. I have to have hearing aids myself now and also have had excellent treatment. Easy payment scheme with no interest to pay. So in all well worth the trip if you are having problems with your hearing.

June 24, 2024
Rated 5 out of 5 stars

Very professional

Very professional, knowledgeable, friendly & competent personnel. More than able to put one at ease & take more than enough time to explain all aspects of the hearing test & what is needed to rectify the problem. I would recommend anyone with a hearing disability to visit the Boots store (Newport, Isle of Wight) for a diagnosis.

June 18, 2024
Rated 5 out of 5 stars

Hearing experience

Melissa was very professional and helpful. She explained in detail. Made me feel at ease. I'm currently trying my new hearing aids. Thank you.

June 13, 2024
Rated 1 out of 5 stars

15 percent discount?

You offered 15 percent discount on platinum hearing aids but did not give it at the point of sale as only on selected items. There was no list of selected items?

January 30, 2024
Boots Hearingcare - Isle of Wight logo

Reply from Boots Hearingcare - Isle of Wight

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Melissa is amazing

Melissa is amazing! I have extremely narrow ear canals so finding the right hearing aids has been a challenge. Melissa has been extremely patient and understanding and has tried her utmost to find the best aids for me, and she has succeeded. I couldn't have wished for a better audiologist, she's been so good, there are no words!

January 13, 2024

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