Boots Hearingcare - Jersey (World of Hearing) Reviews 

24
TrustScore 4.5 out of 5

4.4

23 Queen Street, JE2 4WD St Helier, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The Audiologist Mr Marne Lever was excellent. My experience with Boots Hearingcare from the booking to the testing was examplary in all respects. Mr Lever guided me through all the testing with profes... See more

Rated 5 out of 5 stars

Been nagged by my wife and daughters for this last year saying that I’m going deaf finally gave in booked a hearing test with Boots in Jersey.The audiologist there made you feel so at ease and the ex... See more

Rated 5 out of 5 stars

Mr Lever was extremely good. Full knowledge of the products available and delivered with good humour. I always find it incredible that someone can grade my hearing loss which is an invisible thing.... See more

Rated 5 out of 5 stars

I have a pair of Phonak hearing aids which were purchased at the Derby branch of Boots. I was leaving for a holiday to Jersey when one of my Phonak hearing aid leads broke off. I called into the Boots... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 23 Queen Street, JE2 4WD, St Helier, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.4

All reviews

(24)

2,143 reviews in the last 12 months

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Rated 1 out of 5 stars

One month after two arranged…

One month after two arranged appointments hearing aids still not arrived. Nothing the specialist could do about it but why does central office not advise when hearing aids have arrived? Also I received a form for filling in personal details after the appointment

December 6, 2024
Boots Hearingcare - Jersey (World of Hearing) logo

Reply from Boots Hearingcare - Jersey (World of Hearing)

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.

We would like to reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

Rated 5 out of 5 stars

Mr Lever was excellent.

Mr Lever was extremely good. Full knowledge of the products available and delivered with good humour.

I always find it incredible that someone can grade my hearing loss which is an invisible thing. He has been spot on with everything so far and this is the first day (25th June) of me using my new Phonaks.

June 19, 2024
Rated 5 out of 5 stars

Rejoining the world - Thank you…

The Audiologist Mr Marne Lever was excellent. My experience with Boots Hearingcare from the booking to the testing was examplary in all respects. Mr Lever guided me through all the testing with professionalism and skill and explained everything in detail as we progressed. He then explained in great detail all the hearing aid options available without pressure and allowed me to choose what we both agreed was the best solution to enable me to rejoin the world. Thank you Mr Lever

December 6, 2023
Rated 5 out of 5 stars

Helpful St Helier

I have a pair of Phonak hearing aids which were purchased at the Derby branch of Boots. I was leaving for a holiday to Jersey when one of my Phonak hearing aid leads broke off. I called into the Boots branch in St Helier and was seen by Joy. She was very professional, friendly, understanding and helpful. She straightaway fixed the hearing aid. I would also like to say that the young person at the reception desk was gret s well. Thank you both very much.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

…If you are worried about going for a hearing test don’t be

Been nagged by my wife and daughters for this last year saying that I’m going deaf finally gave in booked a hearing test with Boots in Jersey.The audiologist there made you feel so at ease and the examination was informative and thorough.I tried out a pair of hearing aids wow! it was like stepping out in a new world I heard sounds I haven’t heard in years! Picking up new earing aids next week can’t wait.

September 4, 2023
Rated 4 out of 5 stars

My hearing assessment was carried out…

My hearing assessment was carried out in depth and with consideration and everything was explained well. There was no pressure to buy anything but the advantages and disadvantages of the various hearing aids were considered and discussed in a way that the choice for me became clear - so thank you Marne for your diagnosis and help.

May 12, 2023
Rated 5 out of 5 stars

Marne was a great guy to deal with

Marne was a great guy to deal with, he explained everything clearly at every stage and made the whole experience a pleasure. The testing was very thorough and informative and I would recommend Boots based on my experience.

March 10, 2023

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