Gideon explained everything in terms that I understood and the whole episode was conducted in a good time scale.
Location
Switch locationBoots Opticians, 30 Bow Street, BD21 3QD Keighley, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The young man (Adil) was so knowledgeable concerning Hearing Aids, and explained everything in detail, which filled me with confidence. I have now had my 2nd appointment and am actually wearing my ne... See more
Amazing service at the Keighley store. I was informed about the previous audiologist leaving which made me apprehensive. However, her replacement was brilliant. He reassured me on all my questions and... See more
Thoughtful and interested consultant who has guided me to aids which seem very effective and comfortable to wear. The request for a review, weeks before the aids were fittted was just a waste of email... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 30 Bow Street, BD21 3QD, Keighley, England, United Kingdom
4.3
Excellent
10 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gideon explained everything in terms…
Gideon explained everything in terms that I understood and the whole episode was conducted in a good time scale.
March 7, 2025
Fantastic experience
Fantastic experience, great guy who did the tests . He was very friendly and helpful.
January 16, 2025
First class service …
First class service from reception to audiologist. The staff were friendly, welcoming and professional.
December 11, 2024
Unprompted review
Very informative
The obvious attention given to listening to me about my hearing and the clearly explained responses. I came away feeling very confident things could be improved for me.
September 6, 2024
Excellent hearing assessment
My recent hearing assessment was more thorough & informative than expected. I spent more than I wanted to but I’m happy that I made the right choice to suit my hearing problems & lifestyle. The audiologist was excellent.
August 27, 2024
Thoughtful and interested consultant…
Thoughtful and interested consultant who has guided me to aids which seem very effective and comfortable to wear. The request for a review, weeks before the aids were fittted was just a waste of email.
July 3, 2024
Mr mycock was first class and explained…
Mr mycock was first class and explained everything in a manner that we could understand.
The hearing aids and easy to use and a first class product.
June 15, 2024
Very knowledgeable & helpful young man.
The young man (Adil) was so knowledgeable concerning Hearing Aids, and explained everything in detail, which filled me with confidence. I have now had my 2nd appointment and am actually wearing my new Aids, which are a massive improvement on the NHS aids I'd been given. I would definitely recommend this young man to my friends & Family who need help with hearing loss.
May 15, 2023
Amazing service at the Keighley store
Amazing service at the Keighley store. I was informed about the previous audiologist leaving which made me apprehensive. However, her replacement was brilliant. He reassured me on all my questions and concerns.
December 7, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.