It could be five star but I am only just at the beginning of this journey and will get my hearing aids within the week . So far my experience has been a positive one with tests and explanations of w... See more
Location
Switch location15 Weavers Wharf Retail Park, DY10 1AA Kidderminster, England, GB
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Really cannot speak highly enough of Krishan! From the first appointment, he put me at ease and answered all my many questions patiently.He gave honest advice and didn't just try to sell me the mpst... See more
I have been a customer of Boots Hearing Care in Kidderminster for over 12 years and am currently on my third hearing aid. I am not wealthy - and Boots is expensive, hence 4 stars instead of 5 - but th... See more
Like most people,I resent my deafness very much and therefore everytime I go for a hearing test appointment,it reinforces my resentment. Having said this,I would like to add that having a very carin... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
15 Weavers Wharf Retail Park, DY10 1AA, Kidderminster, England, United Kingdom
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Boots Hearing care experience.
The audiologist Asher Salmon was kind and understanding answering all my questions. He guided me towards what I needed hearing aid wise and affordability wise. I can now hear much better now especially through what is a profoundly deaf right ear.
Hearing aids to suit my personal needs
I would like to thank Asher Salmon for his professional approach throughout the hearing test, aid selection, calibration and fitting and ongoing support.
Excellent service and product
Brilliant service from Boots
Brilliant service from Boots, particularly Asher Salmon. He understands and provides the very best service and support. 10/10
Outstanding care and attention to me.
I’ve suffer from acute anxiety and depression period this year. I was dreading the appointment as I don’t like meeting new people and when it was a man it doubled my worries. I needed to work. The whole experience was stress free, he answered my questions multi times with be coming irritated . He treated me with respect and thoughtfulness. I can at times struggle with words. I can’t recall them correctly or they come out of my month incorrectly. He didn’t bat an eyelid, just gave me time and space to find the words or provide them if requested. I’m not normally like this and I get very embarrassed. He was woderful and I never felt like this. At the next appointment I didn’t need my husbands support at all. Thank you for fixing my hearing and treating me as an equal as well as boosting my confidence.
Always very helpful and friendly
Always very helpful and friendly
Asher Salmon lovely gentlemen who listens and helps with any problem
Very helpful audiologist who explained…
Very helpful audiologist who explained things clearly.
Connecting phone to hearing aids
I wear Phonak hearing aids which connect to my phone. On Tuesday 13/08/24 I had a new phone and was unable to pair it with my hearing aids. We went in to boots and Asher Salmon the audiologist was so kind he set it up in a few minutes and double checked it was working. He was so helpful and kind
Hearing test etc I was very impressed…
Hearing test etc I was very impressed with also the employee at the hearing aid centre at Kidderminster was excellent 👍
Very pleasant and patient man
Very pleasant and patient man took his time and explained everything clearly
Asher is a very helpful audiologist and…
Asher is a very helpful audiologist and highly professional
Brilliant experience Asher Salmon was through and very professional. Thank you so much
Given my review in the title great experience very professional - Asher Salmon is also a gentleman
Small problem with my hearing aid and…
Small problem with my hearing aid and Asher Salmon the hearing specialist was extremely helpful and friendly.
The aid was back in full working order in no time
Very,very happy with the customer service provided and how Asher dealt with the problem.
Allan’s view
Straightforward, clear, comprehensive advice given by a person who really understood what he was talking about
Lovely staff that made me feel relaxed.
Lovely staff that made me feel relaxed.
Felt confident that they knew what they were doing. Very importantly for me too was that they gelled their hands regularly.
An all good experience.
Very professional service
Great service
Marie was very helpful when doing my hearing test and choosing my hearing aids.
Brilliant Audiologist
The Audiologist immediately put me at ease, so any nerves I had were forgotten. Everything was fully explained to me. The hearing test itself was not a problem at all. I was shown the results of the test and they were explained to me in great detail. I was fitted with two hearing aids to trial and was allowed to go into the store to walk about to try them. After choosing the hearing aids I wanted the Audiologist went on to inform me of the next appointment needed, to go through fitting, how to operate the hearing aids, etc. All in all a very professional and pleasant experience.
Friendly professional staff
Friendly professional staff. Good explanation of options.
Marie was very professional and…
Marie was very professional and considerate towards my mother who was reluctant to have a test. She was very friendly and it was good to have all the computer back up to support the need for hearing aids. Thank you . All very good and I can highly recommend this service
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