Boots Hearingcare - Kidderminster Reviews 

49
TrustScore 4.5 out of 5

4.6

15 Weavers Wharf Retail Park, DY10 1AA Kidderminster, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

It could be five star but I am only just at the beginning of this journey and will get my hearing aids within the week . So far my experience has been a positive one with tests and explanations of w... See more

Rated 5 out of 5 stars

Really cannot speak highly enough of Krishan! From the first appointment, he put me at ease and answered all my many questions patiently.He gave honest advice and didn't just try to sell me the mpst... See more

Rated 4 out of 5 stars

I have been a customer of Boots Hearing Care in Kidderminster for over 12 years and am currently on my third hearing aid. I am not wealthy - and Boots is expensive, hence 4 stars instead of 5 - but th... See more

Rated 5 out of 5 stars

Like most people,I resent my deafness very much and therefore everytime I go for a hearing test appointment,it reinforces my resentment. Having said this,I would like to add that having a very carin... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 15 Weavers Wharf Retail Park, DY10 1AA, Kidderminster, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.6

All reviews

(49)

1,713 reviews in the last 12 months

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Rated 5 out of 5 stars

Boots Hearing care experience.

The audiologist Asher Salmon was kind and understanding answering all my questions. He guided me towards what I needed hearing aid wise and affordability wise. I can now hear much better now especially through what is a profoundly deaf right ear.

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding care and attention to me.

I’ve suffer from acute anxiety and depression period this year. I was dreading the appointment as I don’t like meeting new people and when it was a man it doubled my worries. I needed to work. The whole experience was stress free, he answered my questions multi times with be coming irritated . He treated me with respect and thoughtfulness. I can at times struggle with words. I can’t recall them correctly or they come out of my month incorrectly. He didn’t bat an eyelid, just gave me time and space to find the words or provide them if requested. I’m not normally like this and I get very embarrassed. He was woderful and I never felt like this. At the next appointment I didn’t need my husbands support at all. Thank you for fixing my hearing and treating me as an equal as well as boosting my confidence.

August 13, 2024
Rated 5 out of 5 stars

Connecting phone to hearing aids

I wear Phonak hearing aids which connect to my phone. On Tuesday 13/08/24 I had a new phone and was unable to pair it with my hearing aids. We went in to boots and Asher Salmon the audiologist was so kind he set it up in a few minutes and double checked it was working. He was so helpful and kind

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Small problem with my hearing aid and…

Small problem with my hearing aid and Asher Salmon the hearing specialist was extremely helpful and friendly.
The aid was back in full working order in no time
Very,very happy with the customer service provided and how Asher dealt with the problem.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Marie was very helpful when doing my hearing test and choosing my hearing aids.

December 22, 2023
Rated 5 out of 5 stars

Brilliant Audiologist

The Audiologist immediately put me at ease, so any nerves I had were forgotten. Everything was fully explained to me. The hearing test itself was not a problem at all. I was shown the results of the test and they were explained to me in great detail. I was fitted with two hearing aids to trial and was allowed to go into the store to walk about to try them. After choosing the hearing aids I wanted the Audiologist went on to inform me of the next appointment needed, to go through fitting, how to operate the hearing aids, etc. All in all a very professional and pleasant experience.

December 14, 2023
Rated 5 out of 5 stars

Marie was very professional and…

Marie was very professional and considerate towards my mother who was reluctant to have a test. She was very friendly and it was good to have all the computer back up to support the need for hearing aids. Thank you . All very good and I can highly recommend this service

August 31, 2023

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