The Audiologist (Rose) was absolutely amazing and cannot be praised enough. She took her time with my elderly parents, she was patient, professional , friendly and extremely helpful. Thank you Rose... See more
Location
Switch locationBoots Opticians, 34-35 High Street, PE30 1BJ King's Lynn, England, GB
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I have worn hearing aids for many years. Following the failure of an ~9 year old aid, Lee Mason, audiologist for Boots Hearingcare in King’s Lynn, helped me to purchase a new pair of aids. Lee is exem... See more
The audiologist, Lee, made mefeel at ease and was able to answer any queries and allay any worries I had. Lee was patient, understanding and didn’t pressurise me into spending money I didn’t need t... See more
The Audiologist Lee Mason took time to explain to about the hearing aids, what I should expect from them and put me at my ease. I was impressed that there are follow-up appointments to make sure that... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 34-35 High Street, PE30 1BJ, King's Lynn, England, United Kingdom
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Highly recommend Boots Hearingcare
I have worn hearing aids for many years. Following the failure of an ~9 year old aid, Lee Mason, audiologist for Boots Hearingcare in King’s Lynn, helped me to purchase a new pair of aids. Lee is exemplary in this role. His attention to detail & kindness is the best I have experienced in all my years of wearing hearing aids. For that reason, I would recommend Boots Hearingcare in the hope that customers are lucky enough to find a ‘Lee Mason’ in their branch. Aftercare is excellent too.
The hearing specialist explained my…
The hearing specialist explained my hearing loss in detail after several very specific tests. He recommended the appliance which would be the most effective and I trialled this. The service was very good in deed.
In short
In short, Lee. Really engaging, affable, informative and helpful chap. He’s a human, sensitive and normal and essentially, your best asset.
Lee is superb and very caring
Lee is superb and very caring. Nothing is too much trouble.
Helpful and speedy service.
Excellent service
I was put at ease on arrival and the results of the 15 minute hearing test were fully explained to me.
I was invited back the following week for further tests and to experience wearing hearing aids in the town centre.
A pair was then recommended that met my needs as I have moderate hearing loss.
It was a first class service at every stage.
Thank you to Lee for his excellent care…
Thank you to Lee for his excellent care and expertise
Service and test were excellent and was…
Service and test were excellent and was made to feel at ease. Would certainly recommend
Very good made to seem very easy
The staff were friendly and…
The staff were friendly and professional. Explained everything throughly.
Had a very good hearing test with…
Had a very good hearing test with everything explained clearly and in plain language. No pressure to buy anything, it was entirely my own decision whether I bought anything. I was sold what I needed and it wasn't the most expensive item.
Very helpful person
Very helpful person, done a full hearing test, looked at my ears and gave me the best out of all packages I need to have for me and my job, looking forward to having them fitted on Friday the hearing aids
Lee was very knowledgeable and took all…
Lee was very knowledgeable and took all the time needed to guide me through the Phonic hearing aids
Excellent customer service from Lee
Excellent customer service from Lee, my mum is enjoying hearing properly again, thank you.
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