Boots Hearingcare - Kings Lynn Reviews 

57
TrustScore 4.5 out of 5

4.6

Boots Opticians, 34-35 High Street, PE30 1BJ King's Lynn, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The Audiologist (Rose) was absolutely amazing and cannot be praised enough. She took her time with my elderly parents, she was patient, professional , friendly and extremely helpful. Thank you Rose... See more

Rated 5 out of 5 stars

I have worn hearing aids for many years. Following the failure of an ~9 year old aid, Lee Mason, audiologist for Boots Hearingcare in King’s Lynn, helped me to purchase a new pair of aids. Lee is exem... See more

Rated 5 out of 5 stars

The audiologist, Lee, made mefeel at ease and was able to answer any queries and allay any worries I had. Lee was patient, understanding and didn’t pressurise me into spending money I didn’t need t... See more

Rated 5 out of 5 stars

The Audiologist Lee Mason took time to explain to about the hearing aids, what I should expect from them and put me at my ease. I was impressed that there are follow-up appointments to make sure that... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots Opticians, 34-35 High Street, PE30 1BJ, King's Lynn, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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4.6

All reviews

(57)

2,143 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Boots Hearingcare

I have worn hearing aids for many years. Following the failure of an ~9 year old aid, Lee Mason, audiologist for Boots Hearingcare in King’s Lynn, helped me to purchase a new pair of aids. Lee is exemplary in this role. His attention to detail & kindness is the best I have experienced in all my years of wearing hearing aids. For that reason, I would recommend Boots Hearingcare in the hope that customers are lucky enough to find a ‘Lee Mason’ in their branch. Aftercare is excellent too.

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

In short

In short, Lee. Really engaging, affable, informative and helpful chap. He’s a human, sensitive and normal and essentially, your best asset.

April 12, 2023
Rated 5 out of 5 stars

Excellent service

I was put at ease on arrival and the results of the 15 minute hearing test were fully explained to me.
I was invited back the following week for further tests and to experience wearing hearing aids in the town centre.
A pair was then recommended that met my needs as I have moderate hearing loss.
It was a first class service at every stage.

February 17, 2023
Rated 5 out of 5 stars

Had a very good hearing test with…

Had a very good hearing test with everything explained clearly and in plain language. No pressure to buy anything, it was entirely my own decision whether I bought anything. I was sold what I needed and it wasn't the most expensive item.

January 28, 2023
Rated 5 out of 5 stars

Very helpful person

Very helpful person, done a full hearing test, looked at my ears and gave me the best out of all packages I need to have for me and my job, looking forward to having them fitted on Friday the hearing aids

December 30, 2022

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