I would give no stars but no option ! Absolutely rubbish service after taking a day off work for the appointment to be cancelled , then booked again for the appointment to be cancelled again due to th... See more
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Switch locationBoots Opticians, 18-20 Market Street, LA1 1HT Lancaster, England, GB
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Very knowledgeable consultant, put me at ease straight away. Relaxed & patient with me & I didn't feel rushed. Explained all my options in detail & answered my queries efficiently.
Would recommend the service to anyone having issues with hearing loss.
Excellent service. Very good advice and l have ordered my aids
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 18-20 Market Street, LA1 1HT, Lancaster, England, United Kingdom
3.7
Average
4 reviews
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Would recommend the service to anyone having issues with hearing loss.
June 12, 2023
Very knowledgeable consultant
Very knowledgeable consultant, put me at ease straight away. Relaxed & patient with me & I didn't feel rushed. Explained all my options in detail & answered my queries efficiently.
March 27, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I would give no stars but no option !
I would give no stars but no option ! Absolutely rubbish service after taking a day off work for the appointment to be cancelled , then booked again for the appointment to be cancelled again due to the supplier sending the wrong hearing aids ! Still waiting for another date Which will be 3 days lost of unpaid work , with no offer of any kind of discount or compensation for the inconvenience!
December 23, 2022
Reply from Boots Hearingcare - Lancaster, Market Street
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
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