Boots Hearingcare - Leeds, Trinity Reviews 10

TrustScore 4.5 out of 5

4.3

Boots, 1 Bond Street, LS1 5EY Leeds, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I had a hearing test appt today with Angela at Boots Trinity store in Leeds who was very professional and friendly and who listened to my concerns about my hearing. I have only given a 4 stars revie... See more

Rated 5 out of 5 stars

The lady was very helpful and did the hearing tests, and showed me how everything works. She was excellent.

Rated 5 out of 5 stars

My replies were heard so I felt my issued were handled. I was shown a different set of hearing aids and their differences were explained to me properly so I was able to make a right decision for myse... See more

Rated 5 out of 5 stars

Mrs Nisha Mason, the Audiologist provided a very professional consultation, which gave my wife and I great confidence that her advice on the purchase of a hearing aid be followed. She arranged for the... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 1 Bond Street, LS1 5EY, Leeds, England, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Hearing test/store music level

I had a hearing test appt today with Angela at Boots Trinity store in Leeds who was very professional and friendly and who listened to my concerns about my hearing.
I have only given a 4 stars review due to the issue of the very loud music coming from the wider store area. It was very loud and distracting and made it difficult to hear Angela and hard to hear the sounds during the test.
It must be difficult for the Boots staff team in general to work in the store

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Professional Consultation

Mrs Nisha Mason, the Audiologist provided a very professional consultation, which gave my wife and I great confidence that her advice on the purchase of a hearing aid be followed. She arranged for the hearing aid to be provided by the end of the week so that we were able to have it fitted at our convenience.

July 10, 2023

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