I had a hearing test appt today with Angela at Boots Trinity store in Leeds who was very professional and friendly and who listened to my concerns about my hearing. I have only given a 4 stars revie... See more
Location
Switch locationBoots, 1 Bond Street, LS1 5EY Leeds, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lady was very helpful and did the hearing tests, and showed me how everything works. She was excellent.
My replies were heard so I felt my issued were handled. I was shown a different set of hearing aids and their differences were explained to me properly so I was able to make a right decision for myse... See more
Mrs Nisha Mason, the Audiologist provided a very professional consultation, which gave my wife and I great confidence that her advice on the purchase of a hearing aid be followed. She arranged for the... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 1 Bond Street, LS1 5EY, Leeds, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hearing Test.The lady was very helpful and did the…
The lady was very helpful and did the hearing tests, and showed me how everything works. She was excellent.
Hearing test/store music level
I had a hearing test appt today with Angela at Boots Trinity store in Leeds who was very professional and friendly and who listened to my concerns about my hearing.
I have only given a 4 stars review due to the issue of the very loud music coming from the wider store area. It was very loud and distracting and made it difficult to hear Angela and hard to hear the sounds during the test.
It must be difficult for the Boots staff team in general to work in the store
Thank you Angela for being so helpful…
Thank you Angela for being so helpful and caring during my appointment
My replies were heard and I felt satisfied.
My replies were heard so I felt my issued were handled.
I was shown a different set of hearing aids and their differences were explained to me properly so I was able to make a right decision for myself.
Very understanding and cooperative
Very understanding and cooperative. Give 💯 %. Regards
The hearing staff experience Great…
The hearing staff experience Great instrucions clear how to use hearing aids
Professional Consultation
Mrs Nisha Mason, the Audiologist provided a very professional consultation, which gave my wife and I great confidence that her advice on the purchase of a hearing aid be followed. She arranged for the hearing aid to be provided by the end of the week so that we were able to have it fitted at our convenience.
Professional customer service
Telephone manner helpful when enquiring, booking and clarifying appointment.
Audiologist knowledgeable, warm and helpful manner
The audiologist I saw was very business…
The audiologist I saw was very business like and organised. She provided an excellent service pleasantly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







