I found the hearing test straight forward and after I was offered a hearing aid to try. I understood this was a hearing aid costing £1195.00 I decided to leave my decision for a few days and phoned a... See more
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Elaine was a knowledgeable, professional and caring audiologist who talked me through all aspects of wearing hearing aids for the first time. She really took the time to explain everything and make su... See more
I accepted an invitation to have a free hearing test. I thought my hearing was ok. After receiving results I discovered that I had a problem having the sub titles on TV and difficulty hearing in a gr... See more
On time and lady was fantastic in her experience was was evident in all departments
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, Unit B, BT28 1BN, Lisburn, Ireland, United Kingdom
- 0345 270 1600
4.4
Excellent
15 reviews
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A great experience- thanks Elaine!
Elaine was a knowledgeable, professional and caring audiologist who talked me through all aspects of wearing hearing aids for the first time. She really took the time to explain everything and make sure I was comfortable and well informed about the process. The store was clean, tidy and the other staff members were equally friendly and helpful. Wouldn’t hesitate to recommend.
March 22, 2025
Very kind helpful staff
Very kind helpful staff, relax you when you found out losing your hearing slightly.
March 20, 2025
FREE HEARING TEST YES PLEASE
I accepted an invitation to have a free hearing test. I thought my hearing was ok. After receiving results I discovered that I had a problem having the sub titles on TV and difficulty hearing in a group situation. Rachel was very good at explaining everything and no pressure to buy. Very worthwhile.
February 28, 2025
Successful appointment.
I arrived for the appointment being sceptical about what the benefit would be for my particular requirements. Rachel explained patiently and clearly the results of the tests and importantly the input and commitment I would need to make to achieve a successful outcome. I was very happy with this and my new hearing aid will be available in a few days.
November 21, 2024
Neds
On time and lady was fantastic in her experience was was evident in all departments
September 6, 2024
I was treated in a very helpful manner
I was treated in a very helpful manner. Everything to do with my hearing was fully explained.
June 26, 2024
Great experience
Elaine really put me at ease during my wax removal, she has a lovely manner and a sense of humour and is a credit to Boots Hearingcare. I had been experiencing some discomfort and after my appointment I feel so much better.
May 24, 2024
Unprompted review
Janine was so helpful with the removal…
Janine was so helpful with the removal of wax from my ears, she has such a lovely friendly and humorous approach and put me at ease straight away. She is a credit to boots hearcare. I can now hear a lot better! All thanks to Janine.
May 13, 2024
Unprompted review
Excellent member of staff explained…everything so clearly confirming that I had made the right choice using boots thanks you Rachel
Excellent member of staff explained everything so clearly
April 4, 2024
Audiologist was pleasant and very…
Audiologist was pleasant and very knowledgeable. Good end to end service provided. Appointment was on time - no waiting.
February 21, 2024
My hearing test
I found the hearing test straight forward and after I was offered a hearing aid to try. I understood this was a hearing aid costing £1195.00
I decided to leave my decision for a few days and phoned a few days later to go ahead and purchase an aid (the one I had tried at the test only to be told it was over £3000) I am now going to get an aid at £1195 and don't Know if it will be suitable.
January 31, 2024
Friendly staff
January 24, 2024
Member of staff excellent interpersonal…
Member of staff excellent interpersonal skills.
Very informative. I did not feel rushed .She listened to my questions and provided me with answers
January 2, 2024
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