I went for eye test Wednesday 6.5.26 at Boots Opticians Clayton Square Liverpool. The Service is Excellent from the Staff they are very Kind and Patient with All the Customers every Generatio... See more
Location
Switch locationBoots, 18 Great Charlotte Street, L1 1QR Liverpool, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited Boots to have a hearing test Kayleigh Wright the lovely young lady who welcomed me in was very professional and you could see she was very passionate about her job she answered all my questi... See more
I bought my first Phonak hearing aids from Boots Four years ago & my current ones two years ago. Peter in their Clayton Square store is ABSOLUTELY BRILLIANT at his job & I will never go anywhere else... See more
From my first appointment for a hearing check I've experienced great service. I have been told more from the staff than I have ever been told about the cause of my hearing deficit. Though I have onl... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 18 Great Charlotte Street, L1 1QR, Liverpool, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went for eye test Wednesday 6.5.26 at…
I went for eye test Wednesday 6.5.26 at Boots Opticians Clayton Square Liverpool.
The Service is Excellent from the Staff they are very Kind and Patient with All the Customers every Generation and Culture Young and Old Credit were Credit is due.
Mr Atif Ophthalmic Optician gives an Outstanding Eye Test throughout and l Believe and Trust him Impeccably as each time I have had eye test from him.
He is Honest and Very patient and a Very Humble Human being he tells you the Truth about your eyes they matter.
I Thank you Mr Atif and All The Staff Leah. Antonia. Sarah. In Boots Opticians in Clayton Square.Liverpool. *****
Excellent customer care and a thorough…
Excellent customer care and a thorough professional service.
Excellent
I visited Boots to have a hearing test Kayleigh Wright the lovely young lady who welcomed me in was very professional and you could see she was very passionate about her job she answered all my questions and re-assured me. THANK YOU Kayleigh
Thorough professional staff
Kayleigh, wax removal practitioner, was really efficient and reassuring. (Previous appointment with Tarun, audiologist, also very helpful and informative.) Great staff.
I learned a lot in choosing what…
I learned a lot in choosing what hearing aid would best suit my needs.
Excellent service
Excellent service with empathy
Excellent service with empathy. Thank you Peter Walker.
OUTSTANDING SERVICE
I bought my first Phonak hearing aids from Boots Four years ago & my current ones two years ago. Peter in their Clayton Square store is ABSOLUTELY BRILLIANT at his job & I will never go anywhere else now.
A very thorough and easy process with…
A very thorough and easy process with great staff.
The service was great and the advice I…
The service was great and the advice I received was correct. My hearing had now improved dramatically.
Very patient
Very patient , explained everything nicely. Explained the good and bad of the different products and really helped in making my desicion
Massive upgrade on NHS
Massive upgrade on NHS
A little on expensive side but worth it overall.
Customer service excellent
Great service
From my first appointment for a hearing check I've experienced great service. I have been told more from the staff than I have ever been told about the cause of my hearing deficit.
Though I have only had my aid for a short time, it has made me realise just how bad my hearing has been.
I haven't said 'what or pardon' since getting it.
My experience with Boots Hearingcare…
My experience with Boots Hearingcare was of top quality. Explained everything to me in great detail.
Very informative
Very informative, thorough,no rush friendly young man. Very pleased with my appointment.
Qiuck and efficient up till now
Peter who dealt with my hearing aid is…
Peter who dealt with my hearing aid is very helpful and informative
The testing was very thorough
The testing was very thorough. Everything was explained. A pair of hearing aids were programmed to my results and I was allowed to walk about to check they worked then the options explained.
It isn't cheap, but worth it!
Tests carried out and explained as they progressed. Alternative levels of capability of aids, consideration of environments where they will be utilised and costs of each level were discussed with pros and cons.
Peter Walker your Audiologist Excellent
Peter Walker your Audiologist was very professional and put me at ease. He explained everything very clearly and was very attentive.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





