This was my 87 year old mam's follow up visit after being fitted for hearing aids. So having met Jack 3 times now, first initial consultation, fitting of said hearing aid and first follow up today, I... See more
Location
Switch location88-89 Almondvale South, EH54 6HR Livingston, Scotland, GB
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See what reviewers are saying
Very attentive.Explained each step of the hearing test and also took me through the various purchase options.
I found the attention to detail was exceptional. I was treated with respect and was made to feel at ease from the start. Jack was extremely courteous and explained everything clearly and was... See more
the service is good, but your prices are high,,,...
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
88-89 Almondvale South, EH54 6HR, Livingston, Scotland, United Kingdom
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Very attentive.Explained each step of…
Very attentive.Explained each step of the hearing test and also took me through the various purchase options.
Fiona and Lauren are amazing x
Fiona and Lauren are amazing x. My hearings aids are a life changer ❤️❤️
Service was excellent
Service was excellent. Put me at ease and very full information given to help me make a decision.
Jack was polite,had good interpersonal…
Jack was polite,had good interpersonal skills and explained the process well.
I found the attention to detail was…as above
I found the attention to detail was exceptional.
I was treated with respect and was made to feel at ease from the start.
Jack was extremely courteous and explained everything clearly and was extremely professional throughout the meeting. He is a credit to your organisation.
Livingston store - Fab service from a fab audiologist
This was my 87 year old mam's follow up visit after being fitted for hearing aids. So having met Jack 3 times now, first initial consultation, fitting of said hearing aid and first follow up today, I can honestly say Jack is a delight! He is attentive, humorous, kind, professional, clear, understanding and thorough. His manner is perfect. My mam thinks he's fabulous and so lovely and I have to say I can't disagree with her. In fact she's already said to him she hopes he doesn't leave! Thanks Jack, you've certainly left an impression.
Excellent consultation
Boots Hearing Clinic at Livingston Satisfaction
I felt very comfortable and relaxed during my hearing test. The gentleman who directed my test was very pleasant and explained everything about the test.
Jack
Excellent service from jack at the Livingston branch made myself and wife feel completely at ease
Efficient service without any hassle.
Very professional service from the…
Very professional service from the Audiologist who explained everything clearly as he went along. I felt totally at ease and under no pressure
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