I have had many hearing tests in my time. In the military (25 years), and in the Police Force as a firearms officer. However this one at Boots has been the most in depth and well explained so far. I u... See more
Location
Switch locationBoots Opticians, 56-62 King Street, ME14 1BW Maidstone, England, GB
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See what reviewers are saying
Friendly staff who understood what I required and explained everything to me.
Second appointment after Boots cancelled the previous one without adequate explanation. Appointment was to choose and buy hearing aids. All went well, we were well informed and all questions answer... See more
Why does a pair of aids of aids cost 6 times the cost of a motor lawn mower I was looking at? Having said that I am pleased with them and Boots sale helped along with interest free finance which was k... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 56-62 King Street, ME14 1BW, Maidstone, England, United Kingdom
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Brilliant Service
The audiologist was lovely. Very thorough. Explained the different types of hearing aids available, I then made my choice. Aga explained how they worked, fitted them, set them up to connect to my phone and most of all, ensured that they were comfortable and I was happy with them. Great service, Thank you Aga.
Overall,pleased with service…
Overall,pleased with service .However,no choice of different makes of hearing aid as shown in their brochure.
Very sophisticated piece of kit
Very sophisticated piece of kit! Well presented & explained & I'm very pleased with the outcome
Notes on initial use
The purchase and explanation went very well.
Fitting the product is difficult. Each morning after several failed attempts help was needed.
Whilst being worn the right ear stabiliser continually came loose and irritated the skin.
In depth hearing test.
I have had many hearing tests in my time. In the military (25 years), and in the Police Force as a firearms officer. However this one at Boots has been the most in depth and well explained so far. I understand that technically things have improved and the test was customer focused. I was not in the queue waiting for my test, but Mr. Abbas Akram explained the procedure and findings in detail, giving me a better understanding of my particular situation. Thank you :-).
Why do they cost so much?
Why does a pair of aids of aids cost 6 times the cost of a motor lawn mower I was looking at? Having said that I am pleased with them and Boots sale helped along with interest free finance which was key. The audiologist, Mr Akram was excellent and the after care promises to be good.
Second time lucky
Second appointment after Boots cancelled the previous one without adequate explanation.
Appointment was to choose and buy hearing aids. All went well, we were well informed and all questions answered. No pressure to buy and good advice on the most suitable aid.
Hearing aids fitting …
I'm very happy with my new hearing aids the fitting for which was handled very professionally by a member of staff who was friendly and put me at ease
Professional and efficient service
The hearing review was conducted politely and professionally. No unreasonable pressure to purchase so I decided to go ahead.
First hearing aid test.The hearing test was carried out very…
The hearing test was carried out very efficiently, it was explained to me what to expect during some aspects of the test. The available hearing aids on offer were gone into enabling me to make an informed choice.
Excellent Hearing Solution
I wanted to write a positive review because so many I write are negative and it is nice to get a proper positive experience from a company.
I went to get my hearing tested with a view tio purchasing new hearing aids. I had the comprehensive extended test with audiologist Baz at Maidstone, Everything was great no fuss, no judgement, just a thoroughly professional service and I came out of there with new found hearing, I heard the rain hitting the pavement for the first time in years.
I went with the Phonak aids which seem to be perfect for the job, lots of options and the quality of the sound, being an audiophile, is off the scale good. For the job they are meant for they are perfect. The fact I get lots of other functionality like bluetooth streaming etc is brilliant.
So thank you Boots for an excellent session this morning and I'm looking forward to the follow up visit to fine tune everything once I've had a chance to test drive them.
AUDIOLOGIST WAS VERY PROFESSIONAL BUT…
AUDIOLOGIST WAS VERY PROFESSIONAL BUT ALSO VERY HELPFUL IN GUIDING ME TO THE BEST OPTION AFTER LISTENING TO MY PERSONAL FEELINGS AND LIFESTYLE
Hearing appointment made to be a pleasant experience
The appointment was on time, the hearing specialist made everything crystal clear and gave me confidence to be honest about my hearing difficulties.
The audiologist was excellent.
The audiologist. Every option was explained very clearly and the test was extremely thorough.
Prompt and excellent customer service…
Prompt and excellent customer service and professionalism of Akram.
I am feeling confident about meetings…
I am feeling confident about meetings and phone calls since having my new hearing aids
Full hearing test
Went for a full hearing test as suffering with tinnitus. Everything was explained fully and all available options were discussed. Felt confident I was making the right decision on hearing aids.
Helpful and informative
Bas was kind, calm, and informative. I was nervous but I has no need to be.
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