The Boots staff at Milton Keynes hearing department were very knowledgeable and caring. Prea, who completed my hearing test, put me at ease and explained everything so well and answered all my questio... See more
Location
Switch locationBoots, 18 Crown Walk, MK9 3AH Milton Keynes, England, GB
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See what reviewers are saying
It would have been 5 had I not been ignored as I sat waiting by a member of the team who walked within a few inches of myself 4 times.I know he possibly was busy but a smile or a bit of eye contact w... See more
I had made an appointment for a hearing test responding to an advertisement by phone. I arrived in time with my daughter for my appointment at Boots Westcroft, Milton Keynes. It hadn't been made clear... See more
I chose Boots for hearing aids as they offer thorough diagnostics, very good advice and (much needed, in my case) on-going care. Being a lady in my mid 70s, who is a complete technophobe, I knew I wa... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 18 Crown Walk, MK9 3AH, Milton Keynes, England, United Kingdom
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I was given attentive and helpful…
I was given attentive and helpful service in a non pressure sale environment. Everything was explained clearly without over complication. I am very happy with my shopping experience. A very high level of professionalism.
Excellent service
Very thorough. Young man was very polite and informative. Explained every step clearly as he proceeded with my tests and results. Made me feel good about the rest of my life with hearing aids.
Very professional and knowledgeable…
Very professional and knowledgeable audiologist. I now have a pair of hearing aids tailored to suit my needs, only day two but so far so good
I thought the man who helped me was…
I thought the man who helped me was good up to a point but once I started wearing the device I came to realise that he might have been more comprehensive in his explanation of their operation.
Boots Milton Keynes
Boots Milton Keynes, appointment at the hearing care centre very good service
Very friendly professional staff
Great experience at Boots Hearingcare
Great experience at Boots Hearingcare
Friendly efficient and extremely helpful
Highly recommend
Excellent Service
Faz was the gentleman I saw at Boots, Milton Keynes. He was brilliant, he explained everything step by step. He took time to listen to any concerns. I am very pleased with my new hearing aids, so much better than my NHS ones!! Thank you. Faz deserves 11/10!!
The app was a bit rushed
The app was a bit rushed. I didn’t feel Confident to make the purchase.
Over the moon
I have tinnitus and so my hearing had reduced for certain sounds. I explained how I felt and what I needed. I wanted an aid that was discreet yet efficient and effective. The specialist listened to me and understood. A week later I collected my aids and how they worked was explained as well as how to look after them. I have been wearing them for a week now and it’s made such a difference to my life in general. I’m over the moon.
Genuine Consultation
Friendly and informative - a genuine consultation rather than a sale
Very helpful and informative.
Everything was conducted…
Everything was conducted professionally. Full explanations were given. Real understanding and empathy were shown. Couldn't ask for more. Thanks.
Good experience
Everything was very thoroughly explained, this in turn helped with the transition to me wearing a hearing aid for the first time. It was a very calm relaxed atmosphere which helped to reassure me and feel confident about everything
Very professional and caring
Very professional and caring. All the options were discussed and I felt the audiologist had my best interest at heart would highly recommend.
I was early for my appointment and Faz…
I was early for my appointment and Faz very kindly saw me straight away. I found him very helpful and knowledgeable. Would recommend Boots for their hearing problems.
The service is professional and efficient.
The service is professional and extremely efficient.
All questions were answered and the choices available that were appropriate for my husband were explained in detail.
The hearing aids are amazing and he is very pleased with them.
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