Great experience from booking easily online to my actual appointment. Gary explained everything so clearly, the test was thorough and very simple. I had my old hearing aids on the NHS over 15 years ag... See more
Location
Switch locationBoots, 4-6 Water Street, SA11 3EP West Glamorgan, Wales, GB
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See what reviewers are saying
Gary is very knowledgeable about the types of earing aids would be more beneficial, he also explained my test results in language I could understand, can't fault anyone I had contact with.
Seen on time . Gary my hearing carer answered my questions in a way I could understand. He made me feel one of the crowd. Since wearing hearing aids I have become at ease with my daily activities bec... See more
Seemed very thorough some test that I haven’t had before satisfied with my experience.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 4-6 Water Street, SA11 3EP, West Glamorgan, Wales, United Kingdom
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Excellent Experience
Gary is very knowledgeable about the types of earing aids would be more beneficial, he also explained my test results in language I could understand, can't fault anyone I had contact with.
Great experience.
Great experience from booking easily online to my actual appointment. Gary explained everything so clearly, the test was thorough and very simple. I had my old hearing aids on the NHS over 15 years ago and hadn’t been checked since. I was shown the different aids and their prices but the was no pressure to buy. I chose the ones I wanted and have now had them fitted and am extremely happy.
Helpfull
Seemed very thorough some test that I haven’t had before satisfied with my experience.
Fantastic service all around.
Hear. hear…
The friendly and professional manner that the audiologist went about explaining the testing procedure and the analysis of the data gathered by the tests put me at ease.
Similarly he dealt with my questions with understanding and clear factual answers.
It was a revealing and informative experience
Seen on time
Seen on time . Gary my hearing carer answered my questions in a way I could understand. He made me feel one of the crowd. Since wearing hearing aids I have become at ease with my daily activities because of my Boots Hearingcare experience.
Very helpfull and professional
Gentleman who dealt with me was…
Gentleman who dealt with me was extremely polite and helpful
Knowledgeable
Friendly, knowledgeable, professional and no hard-sell!
Given all the information that I needed and plenty of time to decide.
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