Simple to book an appointment and a great friendly service. Steve talked me through the tests and the results and over the course of 3 visits explained my options and costs for hearing devices. Very p... See more
Location
Switch locationNewark Northgate RP Pharmacy, Northgate Retail Park, NG24 1GA Newark-on-Trent, England, GB
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From the time I booked my first appointment I have been afforded every care and attention. I now have my hearing aids in both ears and I'm delighted with them - thank you.
My three appointments with Boots Hearing Care have been informative and helpful. The two practitioners I have seen have given understandable information that helped me make decisions about what I need... See more
STEVEN AT NEWARK BRANCH. WAS VERY GOOD. HE EXPLAINED EVERYTHING I NEEDED TO KNOW. I WAS NOT PUT UNDER ANY PRESSURE TO BUY ANY HEARING AIDS. I DID PURCHASE SOME. AND SO FAR HAPPY WITH THEM.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Newark Northgate RP Pharmacy, Northgate Retail Park, NG24 1GA, Newark-on-Trent, England, United Kingdom
4.6
Excellent
26 reviews
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Absolutely brilliant service
Absolutely brilliant service, Steve at the Newark branch helped me to understand my hearing issues and recommended hearing aids that match my needs. Would highly recommended this service.
July 6, 2023
From the time I booked my first…
From the time I booked my first appointment I have been afforded every care and attention. I now have my hearing aids in both ears and I'm delighted with them - thank you.
June 19, 2023
My three appointments with Boots…
My three appointments with Boots Hearing Care have been informative and helpful. The two practitioners I have seen have given understandable information that helped me make decisions about what I needed to improve my hearing. A trail period will allow me to assess the effectiveness of the hearing aids.
June 26, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Paid £3495 For a pair of Phonak Audeo…
Paid £3495 For a pair of Phonak Audeo L90-R hearing aids with 4 year warranty. The left aid lasted less than a week before packing up completely. It took nearly a further week to see the Audilogist who'd assessed aids being best for my type of hearing loss. To be fair his knowledge was helpful when he initially set up the aids. However, the faulty left aid baffled him so ordered a new and I left the store wearing a trial pair. Unfortunately I have to wait a further week before my new aids arrive to start the whole process again. In the meantime I've done my research and found I can buy identical Phonak Audeo L90-R aids elsew for £2995 with a 5 year warranty. That £500 cheaper with an extra year warranty. It's a no brainer, I know where I'm going when the trial period is over.
March 10, 2023
Reply from Boots Hearingcare - Newark
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
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