Taken on time. Received reminders of my appointment time. Jack was so nice, friendly and helpful and explained everything so clearly.
Location
Switch locationUnits 4 & 5 The Avenue, Newton Mearns, G77 6EY Glasgow, Scotland, GB
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See what reviewers are saying
My audiologist at Boots Hearing Care in Newton Mearns, Charlye Abbott, is absolutely excellent. She is knowledgeable, attentive and caring and takes great pains to explain everything in terms that I c... See more
One of my hearing aids developed an intermittent battery fault and I requested a service visit at a different branch to my previous visits as it was nearer home. Alan Lamb could not have been more hel... See more
The member of staff at Newton Mearns was very helpful and efficient The follow- up hearing test was a total loss as the aids were not connected to my phone and your member of staff offered no help.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Units 4 & 5 The Avenue, Newton Mearns, G77 6EY, Glasgow, Scotland, United Kingdom
4.3
Excellent
17 reviews
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Taken on time
Taken on time. Received reminders of my appointment time. Jack was so nice, friendly and helpful and explained everything so clearly.
May 6, 2026
Change of Branch but still great service.
One of my hearing aids developed an intermittent battery fault and I requested a service visit at a different branch to my previous visits as it was nearer home. Alan Lamb could not have been more helpful. After resetting my hearing aids the fault persisted so he has sent them both away for investigation and repair. He also programmed a pair of trial hearing aids to my hearing loss so that I would not be without. In the two years that I have had my Boots hearing aids, I have received superlative service at both Newton Mearns and Braehead branches. Thank you.
June 6, 2025
Unprompted review
Alan is a complete professional
Alan is a complete professional - trustworthy and excellent at what he does.
April 3, 2025
Unprompted review
I’ve had a good experience when I went…
I’ve had a good experience when I went for my appointment all my questions were answered and I didn’t feel pressured and I was treated with respect during my appointment.I would certainly recommend Boots to anyone that has a problem with their hearing.I hope the hearing aids work well for me….
March 15, 2025
May use AI-assist with repliesRead more
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Disgusting unprofessional annoying…
Disgusting unprofessional annoying experience.
New Hearing aid broke in first week. Got it back then broke again. Now waiting for replacement for 2 months now
January 23, 2025
Reply from Boots Hearingcare - Newton Mearns
Hi
We appreciate your feedback.
We can see that one of our colleagues has reached out to you already.
If you require any further assistance please don't hesitate to reach out to us by emailing info@bootshearingcare.co.uk.
Your Boots Hearingcare Team
A life changing experience!
Thorough ear examination, hearing tests & explanation of options.
January 8, 2025
Very kind and careful
November 9, 2024
Deafness is directional.
Alan, the audiologist, was not determined to make a sale, and concentrated on finding out the extent of my deafness. He then explained the difference between my current hearing aids, and the potential improvement the latest developments could make.
October 24, 2024
The member of staff at Newton Mearns…
The member of staff at Newton Mearns was very helpful and efficient
The follow- up hearing test was a total loss as the aids were not connected to my phone and your member of staff offered no help.
August 9, 2024
So friendly
So helpful and put me at ease straight away .
Explained everything clearly and in a very friendly manner . Definately 10 out of 10!
August 17, 2024
Very clear and detailed explanations of…
Very clear and detailed explanations of the hearing tests content and the subsequent analysis of the results. Very helpful, polite and professional.
March 14, 2024
Boots Audiology Newton Mearns
Charlie, the audiologist, was excellent
Very professional and knowledgeable
Absolutely no pressure to progress to hearing aids
Made the total experience very straightforward
February 6, 2024
Excellent service
Prompt service; efficient, friendly, informative. A pleasant experience.
January 25, 2024
Great service with knowledgeable staff.
Booked online and seen at time chosen. Staff were very good at explaining everything and I felt confident with their diagnosis. After 3 visits I now have my hearing aids and have another appt to review how I am doing in a few weeks.
September 21, 2023
The audiologist operated to the highest…
The audiologist operated to the highest professional standards
April 24, 2023
Excellent experience.
Outstanding audiology appointment today with Charlye Abbott at Boots Hearingcare, Newton Mearns. This will be my future place of choice for thorough assessment, clear and professional communication, and personable attention. Totally recommended.
April 11, 2023
Unprompted review
Should have gone to Boots.
My audiologist at Boots Hearing Care in Newton Mearns, Charlye Abbott, is absolutely excellent. She is knowledgeable, attentive and caring and takes great pains to explain everything in terms that I can understand. I first bought hearing aids from Boots in 2020 after NHS Audiology effectively closed down due to Covid. Yes, the initial outlay was significant but interest-free credit over two years helped hugely. The real bonus is that all the aftercare is free, and readily available.
March 1, 2023
Unprompted review
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