The audiologist Jack was very pleasant, knowledgeable and supportive. He carried out all the tests and recommended the best aids for me from the wide range Boots have. He was not pushy or try to se... See more
Location
Switch locationUnits 4 & 5 The Avenue, Newton Mearns, G77 6EY Glasgow, Scotland, GB
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See what reviewers are saying
The Audiologist was exceptionally knowledgeable about the subject and fully understood my issues; he explained very clearly what was happening, what the problems were, and what was needed to corr... See more
The member of staff at Newton Mearns was very helpful and efficient The follow- up hearing test was a total loss as the aids were not connected to my phone and your member of staff offered no help.
My audiologist at Boots Hearing Care in Newton Mearns, Charlye Abbott, is absolutely excellent. She is knowledgeable, attentive and caring and takes great pains to explain everything in terms that I c... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Units 4 & 5 The Avenue, Newton Mearns, G77 6EY, Glasgow, Scotland, United Kingdom
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A very professional approach
The audiologist Jack was very pleasant, knowledgeable and supportive.
He carried out all the tests and recommended the best aids for me from the wide range Boots have. He was not pushy or try to sell!
Very pleased and picking up my aidds next week. Good after care support too!
Very thorough in the tests
Very thorough in the tests.Excellent advice given on which hearing aids to purchase. Also good follow up arrangements.
Alan at Boots Glasgow Newton Mearns has…
Alan at Boots Glasgow Newton Mearns has been amazing and kept both myself and my mum informed of all check ups and up to date information on all the different hearing aids that would help.
The Audiologist was exceptional
The Audiologist was exceptionally knowledgeable about the subject and fully understood my issues; he explained very clearly what was happening, what the problems were, and what was needed to correct them.
One thing that impressed me even more than his knowledge was his ability to enunciate so that his words could reach my brain through my deaf ears. Most people resort to almost shouting at deaf people, as they don't actually understand the problems id give ten stars here, but it only goes to 5.
Quick and easy service
Quick and easy service . Audiologist very courteous and knowledgeable
Professional attention
Comfortable surroundings, professional attention, clear explanations and instructions, inspired confidence. Thank you, Alan!
Taken on time
Taken on time. Received reminders of my appointment time. Jack was so nice, friendly and helpful and explained everything so clearly.
Change of Branch but still great service.
One of my hearing aids developed an intermittent battery fault and I requested a service visit at a different branch to my previous visits as it was nearer home. Alan Lamb could not have been more helpful. After resetting my hearing aids the fault persisted so he has sent them both away for investigation and repair. He also programmed a pair of trial hearing aids to my hearing loss so that I would not be without. In the two years that I have had my Boots hearing aids, I have received superlative service at both Newton Mearns and Braehead branches. Thank you.
Alan is a complete professional
Alan is a complete professional - trustworthy and excellent at what he does.
I’ve had a good experience when I went…
I’ve had a good experience when I went for my appointment all my questions were answered and I didn’t feel pressured and I was treated with respect during my appointment.I would certainly recommend Boots to anyone that has a problem with their hearing.I hope the hearing aids work well for me….
May use AI-assist with repliesRead more
Disgusting unprofessional annoying…
Disgusting unprofessional annoying experience.
New Hearing aid broke in first week. Got it back then broke again. Now waiting for replacement for 2 months now

Reply from Boots Hearingcare - Newton Mearns
A life changing experience!
Thorough ear examination, hearing tests & explanation of options.
Very kind and careful
Deafness is directional.
Alan, the audiologist, was not determined to make a sale, and concentrated on finding out the extent of my deafness. He then explained the difference between my current hearing aids, and the potential improvement the latest developments could make.
The member of staff at Newton Mearns…
The member of staff at Newton Mearns was very helpful and efficient
The follow- up hearing test was a total loss as the aids were not connected to my phone and your member of staff offered no help.
So friendly
So helpful and put me at ease straight away .
Explained everything clearly and in a very friendly manner . Definately 10 out of 10!
Very clear and detailed explanations of…
Very clear and detailed explanations of the hearing tests content and the subsequent analysis of the results. Very helpful, polite and professional.
Boots Audiology Newton Mearns
Charlie, the audiologist, was excellent
Very professional and knowledgeable
Absolutely no pressure to progress to hearing aids
Made the total experience very straightforward
Excellent service
Prompt service; efficient, friendly, informative. A pleasant experience.
Great service with knowledgeable staff.
Booked online and seen at time chosen. Staff were very good at explaining everything and I felt confident with their diagnosis. After 3 visits I now have my hearing aids and have another appt to review how I am doing in a few weeks.
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