The hearing lady couldn’t have been nicer, so friendly, very knowledgeable and helpful. She put me at ease, to the fact I needed hearing aids. She went through everything with me thoroughly.
Location
Switch locationBoots, 9 The Parade, NN1 2BY Northampton, England, GB
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See what reviewers are saying
Lovely reception and knowledgeable technician - Katyana. I was sorry for her as one of the BTE fobs was u/s. Not her fault and she dealt with the problem swiftly.
Sufficient time was given for this appointment and it did not feel rushed. I felt listened to and that my needs were taken into account with the corresponding options which were offered. Everything... See more
Excellent service until the purchasing of the hearing aids which is no fault of the employee who is obviously trained to push Boots products not given the option of do you wish to purchase these or re... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 9 The Parade, NN1 2BY, Northampton, England, United Kingdom
4.7
Excellent
33 reviews
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Very informative explained everything…
Very informative explained everything use cost and aftercare
November 29, 2023
APPOINTMENT WAS NOT RUSHED AT ALL
Sufficient time was given for this appointment and it did not feel rushed. I felt listened to and that my needs were taken into account with the corresponding options which were offered. Everything was very clearly explained to me. I would recommend Boots Hearingcare Northampton.
September 15, 2023
Katyana Clark at Boots Northampton.
Katyana Clark at Boots Northampton is the ultimate professional. She has excellent interpersonal skills and in command of her subject. Her consultation and examination of my hearing was comprehensive and thorough. She stressed that she would give me solutions and options based upon her findings with pros and cons together with relevant costs and never was I under any pressure to buy. I had complete confidence in her professional assessment and what was best for me. Exceptional service and professional care and I would highly recommend Katyana to anyone seeking help for their hearing problems.
August 9, 2023
Lovely reception and knowledgeable…
Lovely reception and knowledgeable technician - Katyana. I was sorry for her as one of the BTE fobs was u/s. Not her fault and she dealt with the problem swiftly.
July 21, 2023
Everything was explained easily to…
Everything was explained easily to me,can get a bit confusing but Katiana from the Northampton branch talked me through each process,from fitting the hearing aids to cleaning them,she was excellent .
April 11, 2023
hearing made simple
so helpful. Comprehensive instructions on how to install, clean and re-order parts.
Friendly and really on top of her job.
I CAN HEAR!!!!!
March 20, 2023
Professional and thorough
Personable, thorough, clear, credible, Katyana followed an understandable process which gave me (and my wife) confidence.
March 13, 2023
Very friendly attitude
Very friendly attitude, very knowledgeable, very efficient, gives me confidence that I will be well looked after.
March 13, 2023
Would highly recommend
A very thorough examination. Everything is explained to you. There is no sales pitch, or made to feel that you have to buy.
The lady I saw was kind, considerate, patient, and very understanding of my feelings and needs.
February 5, 2023
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