Charlotte, the Northwich branch audiologist, was fantastic. She was ditzy enough to put me at ease, yet so professional for me to know I was in good hands. Every branch needs a Charlotte! I'd done... See more
Location
Switch locationBoots Opticians, 55-55a Witton Street, CW9 5DE Cheshire, England, GB
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See what reviewers are saying
Charlotte, at the Northwich branch, was extremely helpful and thorough. No pressure was put on me to buy any hearing aids and she even let me take some out and go into various shops to see how they w... See more
Chris was extremely helpful and knowledgeable, explaining in detail ,not only about the hearing test but about my hearing loss. He explained about the different hearing aids and took onboard what I wa... See more
Upon arrival my wife and I were greeted warmly. Our hearing requirements were reviewed and then the available hearing equipment was explained. I was then hearing tested in a sound proof box,... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 55-55a Witton Street, CW9 5DE, Cheshire, England, United Kingdom
4.5
Excellent
40 reviews
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A New World of Sound
Upon arrival my wife and I were greeted warmly. Our hearing requirements were reviewed and then the available hearing equipment was explained.
I was then hearing tested in a sound proof box, which determined my hearing loss.
I was then asked to listen to to 6 sentences and asked to repeat. This to me mostly sounded like jibberish, however my wife was able to understand all 6.
I was then fitted with a pair of heating aids to my needs, which was unbelievable as regards my now hearing ability. We then were asked to take a walk around the store and outside to test other environments.
They were fantastic. A pair were ordered, with pick up in a week.
These hearing aids will replace others, I had purchased 14 years ago. Technology since then has now made hearing aids so much more effective for the many situations that exist.
I left the store feeling elated as I would now once again feel part of the conversations around me.
I recommend that anybody with hearing loss pay then a visit and open up a new world of sounds once again. Thank you
April 13, 2024
Excellent service from Chris Lambert…
Excellent service from Chris Lambert who sorted out my 90 year old mother's hearing aids today. Thank you for your patience, understanding of the problems and your professionalism.
April 15, 2024
Unprompted review
Excellent Service
So far the service has been excellent. Explanations of the types of aids and how to use the aids have been clear.
March 28, 2024
Very efficient and professional
Very efficient and professional. Appointments were on time and communication of the details on my hearing loss was excellent .
March 12, 2024
Excellent Service
I was very impressed with the attention and technology available from the audiologist. At all levels I am really pleased with the service and efficiency.
March 5, 2024
Chris was extremely helpful and…
Chris was extremely helpful and knowledgeable, explaining in detail ,not only about the hearing test but about my hearing loss. He explained about the different hearing aids and took onboard what I was expecting from a hearing aid. I am very pleased and comfortable with my choice.
March 8, 2024
All went well on time and helpful
February 27, 2024
Every branch should have a Charlotte
Charlotte, the Northwich branch audiologist, was fantastic. She was ditzy enough to put me at ease, yet so professional for me to know I was in good hands. Every branch needs a Charlotte!
I'd done some research after my initial hearing test, so basically knew which hearing aids to go for. Charlotte was one step ahead, and had a pair ready for me to try. I can't wait to go back to get my HAs fitted.
February 22, 2024
The staff at Northwich ie Charlotte
The staff at Northwich are just amazing Charlotte the young lady that conducted my heating assessment was kind considerate and extremely helpful with everything she did, highly recommend Charlotte to anyone
January 19, 2024
Very easy and informative for my 94…
Very easy and informative for my 94 year old mother
October 6, 2023
Northwich Branch
Charlotte, at the Northwich branch, was extremely helpful and thorough. No pressure was put on me to buy any hearing aids and she even let me take some out and go into various shops to see how they were. Would highly recommend.
August 24, 2023
Outstanding service
I saw Charlotte for a hearing test, and then subsequently for hearing aids. Throughout the while process she was fantastic - warm, empathetic, and clearly very accomplished professionally. What could have been difficult and upsetting was instead an entirely positive experience. Charlotte is a wonderful ambassador for Boots hearing care.
September 1, 2023
Unprompted review
A most comprehensive assessment
A most comprehensive assessment, fully explained in a professional, yet friendly manner. Excellent service from Charlotte.
June 27, 2023
Excellent care from a lovely lady who…
Excellent care from a lovely lady who explained everything to my elderly Mum. She helped with her choice of hearing aids and was very honest about the choice and costings.
June 20, 2023
I was very pleased with the service.
I was very pleased with the service.
The hearing specialist was very helpful.
May 19, 2023
The consultant I met was very friendly
The consultant I met was very friendly, instructive and knowledgable about my hearing limits and the best hearing aid for my needs
January 5, 2023
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