Boots Hearingcare - Norwich Longwater Retail Park Reviews 

7
TrustScore 4 out of 5

3.9

Longwater Retail Park, Alex Moorhouse Way, NR5 0JT Norwich, England, GB


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Rated 5 out of 5 stars

Hearing Aids. Exceptionally good as was the whole service. 100% recommendation in all ways . More than satsified with hearing aids , they have changed my life , I hear the world sounds again .

Rated 5 out of 5 stars

Having someone very patient and explaining things clearly. Paul was very good Longwater Norwich,very modern and up to date

Rated 2 out of 5 stars

Pharmacist are always late to work. Always same drama very repetitive. Needs to improve punctuality.

Company replied

Rated 5 out of 5 stars

A very enjoyable experience. The audiologist, Paul, was very friendly, explained every procedure clearly. I purchased a pair of hearing aids.


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Longwater Retail Park, Alex Moorhouse Way, NR5 0JT, Norwich, England, United Kingdom

3.9

Great

TrustScore 4 out of 5

7 reviews

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3.9

All reviews

(7)

2,072 reviews in the last 12 months

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Rated 5 out of 5 stars

Hearing Aids.

Hearing Aids.
Exceptionally good as was the whole service.
100% recommendation in all ways .
More than satsified with hearing aids , they have changed my life , I hear the world sounds again .

July 29, 2026
Rated 5 out of 5 stars

Well what can I say

Well what can I say, I haven't got my hearing aids yet should pick them up next Tuesday afternoon, as with Beth she was out standing, I was throwing questions and Beth was there , she made feel so good,I know that these hearing aid r very expensive but willing to try, having second from the top ,platinum, so thankyou boot hopefully great x

April 15, 2026
Rated 2 out of 5 stars

Pharmacist are always late to work

Pharmacist are always late to work. Always same drama very repetitive. Needs to improve punctuality.

March 1, 2026
Unprompted review
Boots Hearingcare - Norwich Longwater Retail Park logo

Reply from Boots Hearingcare - Norwich Longwater Retail Park

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

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