Hearing was tested very thoroughly. I felt at ease the whole time, and everything was explained simply and well. The technician was friendly and encouraging. It really helped to try hearing aids befo... See more
Location
Switch locationRiverside Retail Park, NR1 1WR Norwich, England, GB
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Very good experience/service. i had a hearing test, fitted with a pair of hearing aids to try,they worked far far better than the NHS hearing aids i had,much more comfortable,sound quality, i decided... See more
Sheena was very thorough, made me very comfortable and relaxed. Everything was explained clearly and examples of hearing aids and prices shown. The actual hearing test in the booth was good but I cou... See more
The audiologist was excellent she showed me all the tests she had taken nothing was to much trouble. She was patient and informative. She had arranged an appointment for two weeks for the aids my brai... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Riverside Retail Park, NR1 1WR, Norwich, England, United Kingdom
4.6
Excellent
17 reviews
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Hearing was tested very thoroughly
Hearing was tested very thoroughly. I felt at ease the whole time, and everything was explained simply and well.
The technician was friendly and encouraging. It really helped to try hearing aids before purchase as they demonstrated the improvement I could expect.
April 30, 2025
Very professional service
A very professional service and thorough hearing check. Everything was explained and the equipment used was very good. The Audiologist was excellent and very professional and relaxed and reassuring.
April 17, 2025
VERY good experience/service.
Very good experience/service. i had a hearing test, fitted with a pair of hearing aids to try,they worked far far better than the NHS hearing aids i had,much more comfortable,sound quality, i decided to purchase a pair,only time will tell if the right choice.
May 8, 2024
Great staff
March 13, 2024
On time
On time, full explanations of procedures.
All round sound experience ( no pun intended!)
February 11, 2024
Simple, clear and easy experience
Very clear and easy instruction on my hearing quality and use of aid.
November 29, 2023
Sheena was very thorough
Sheena was very thorough, made me very comfortable and relaxed. Everything was explained clearly and examples of hearing aids and prices shown.
The actual hearing test in the booth was good but I could hear noise behind the booth of staff in the shop so likely missed a few ‘beeps’.
August 23, 2023
Friendly and informative staff staff
Friendly and informative staff. Explained exactly what I needed and why.
August 25, 2023
Boots Riverside Norwich audiologist is excellent
The audiologist was excellent she showed me all the tests she had taken nothing was to much trouble. She was patient and informative. She had arranged an appointment for two weeks for the aids my brain to adjust to them.
July 1, 2023
I didn't think I was hard at hearing…
I didn't think I was hard at hearing that much ,but aftermy 75 min test I now know I am . The lady was good at explaining after tests , had a try with the aids in the shop which was good but when she took them off it felf like I was in a cardboard box , can't wait to get my aids now ... thank you
Jenny Forder
June 12, 2023
Staff charming
Staff charming, knowledgeable and timely. Product range and prices clearly explained. Much better experience than elsewhere.
June 2, 2023
The Audiologist was very understanding…
The Audiologist was very understanding to my needs and helpful throughout the process of fitting me with hearing aids.
May 17, 2023
The audiologist was so informative and…
The audiologist was so informative and helpful. I actually enjoyed the whole experience
February 22, 2023
The audiologist was very efficient and…
The audiologist was very efficient and knowledgeable with a pleasing manner.
February 9, 2023
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