I saw Zoe in Oakham on Friday for a long overdue review (Boots fault it was overdue). Luckily there hadn’t been much change. She is very professional but at the same time very caring. For Zoe it co... See more
Location
Switch locationBoots Opticians, 32 High Street, LE15 6AL Leicestershire, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole experience was excellent from start to finish. Zoe was very warm and friendly and completed all the testing very confidently. Everything about the procedure was well explained and any questi... See more
The staff member who conducted the hearing tests was professional, courteous and easy to talk to. My many questions were answered thoroughly and with kindness. I didn’t feel as if I was expected to c... See more
Zoe was very competent, she carried out the hearing tests, explained the outcome and then showed me the options for hearing aids. She didn’t push one or other just outlined the pros and cons of each t... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 32 High Street, LE15 6AL, Leicestershire, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straightforward and knowledgeable…
Straightforward and knowledgeable information regarding the initial hearing test and very clear instructions when fitting the hearing aids
Full marks to Zoe at Oakham branch of Boots
Impressive service and customer care.
I was very impressed with the process. I went in promptly at the time stated.They still had my results from 2016 and were able to compare them. The tests were well explained in advance and afterwards and I had a chance to ask questions and didn’t feel rushed. The different options and prices were made clear and I didn’t feel pushed into choosing the more expensive types. It is very impressive that the aids can be adapted as your hearing changes.
Thank you Zoe.
I saw Zoe in Oakham- very professional
I saw Zoe in Oakham. She was friendly, professional and explained everything very clearly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







