I booked my first appointment on line which was easy to do. I was seen on time and the whole process explained to me in detail. The thorough 75 minute hearing assessment was 3 weeks later. Again I... See more
Location
Switch locationBoots, 10 High Street, GU32 3JE Hampshire, England, GB
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The audiologist Sarah was so kind, gentle, professional and helpful. She was an absolute angel and helped my nervous Mum embrace hearing aids for the first time. Awesome!
Sarah was amazing. Given mums complications, she really thought through the best course of action. She was very professional and showed real consideration for getting the best outcome.
A very thorough hearing test with a good explanation of the results. Ended up investing in a sophisticated hearing aid, which has helped improve daily life.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 10 High Street, GU32 3JE, Hampshire, England, United Kingdom
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A very easy process with clear…
A very easy process with clear explanation and choices available to me explained. Very professional.
May use AI-assist with repliesRead more
Really should have gone to Specsavers
Really should have gone to Specsavers. Hearing aids ordered on 06 April but still trying to get an appointment to fit them on 09 May😠

Reply from Boots Hearingcare - Petersfield
Had a very helpful meeting with Rhys…
Had a very helpful meeting with Rhys -everything was very well explained concerning my options and which resulted in my decision to buy a new Hearing Aid and which will be fitted this Thursday.
Excellent service!
Excellent service and very informative
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