This is a mixed review. I had previously had an appointment with the Bridgend branch, and they cancelled on the day. As a result, I was reluctant to book a further appointment in Bridgend. I booked... See more
Location
Switch locationBoots Opticians, 6 Aberavon Shopping Centre, SA13 1PB West Glamorgan, Wales, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really good person doing the hearing tests, very knowledgeable and took time to explain the results and my options going forward. Very good hearing aid products on offer which were delivered quickly a... See more
I have been using hearing aids for 50 years, and been to many different company's including NHS. When I went to Boots in Port Talbot and met Nadia was very pleased with the way she explained the way... See more
Nadia, the audiologist has been superb. I had bought my previous hearing aids from specsavers but their after sales service was abysmal. Boots has given me excellent service.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 6 Aberavon Shopping Centre, SA13 1PB, West Glamorgan, Wales, United Kingdom
4.3
Excellent
14 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class service. Nadia was unbelievably helpful
Nadia was unbelievably helpful.
Great advert for your company.
Thanks.
January 29, 2025
Professional service well looked after
September 25, 2024
This is a mixed review.
This is a mixed review. I had previously had an appointment with the Bridgend branch, and they cancelled on the day. As a result, I was reluctant to book a further appointment in Bridgend.
I booked an appointment with the audiologist in Port Talbot. She was great and I ordered a pair of invisible hearing aids. However the appointment to have them fitted tomorrow has been cancelled, which is so disappointing. I rearranged work commitments. I am hoping that the rearranged appointment will not be cancelled.
August 28, 2024
Excellent service and no pressure to…
Excellent service and no pressure to buy a particular product.
August 3, 2024
The Audiologist was brilliant
The Audiologist was brilliant, very professional, friendly and helpful, a credit to Boots.
March 19, 2024
Excellent service very friendly and put…
Excellent service very friendly and put you at ease straight away.
December 16, 2023
Great knowledge of my problem
June 7, 2023
Really good person doing the hearing…
Really good person doing the hearing tests, very knowledgeable and took time to explain the results and my options going forward. Very good hearing aid products on offer which were delivered quickly and set up and explanation of how to use them was really good. Very good exoerience
March 7, 2023
I have been using hearing aids for 50…
I have been using hearing aids for 50 years, and been to many different company's including NHS. When I went to Boots in Port Talbot and met Nadia was very pleased with the way she explained the way things worked, and very professional. George.dodds 15/02/2023
February 7, 2023
Excellent service
Nadia, the audiologist has been superb. I had bought my previous hearing aids from specsavers but their after sales service was abysmal. Boots has given me excellent service.
December 9, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.