Boots Hearingcare - Preston Reviews 44

TrustScore 5 out of 5

4.8

Boots, 10-13 Fishergate, PR1 3QA Preston, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Great fitting of hearing aids. Only downside wrong colour. Will be fixed at call back later in month.

Rated 5 out of 5 stars

Very knowledgeable discussion provided my Father with the best solution for his hearing. We are all very happy with the outcome.

Rated 5 out of 5 stars

Outstanding service throughout Initial measurements and checking very thorough and much more information on my hearing than my two previous suppliers Quick service on the pickup Problem wit... See more

Rated 4 out of 5 stars

Very helpful staff and I was nervous about my hearing loss and I was made to feel at ease Thank you


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 10-13 Fishergate, PR1 3QA, Preston, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and impressively knowledgable team

The two members of the Hearingcare team we met at the Preston branch were excellent. They were very friendly and approachable and put us at our ease through the whole process.
We felt they were impressively knowledgeable and skillful.
I felt my ear wax removal was quick and not in the least uncomfortable.
The explanation of my hearing loss and how hearing aids would help was very detailed and impressive.

September 11, 2024
Rated 5 out of 5 stars

Customer care

appointment easy to make and quite quick The audiologist was very welcoming and gave very good information not pushy at all explained everything very well .

August 10, 2024
Rated 5 out of 5 stars

Following a recommendation

Following a recommendation, I booked an appointment and was not disappointed. Following an audiology test, time was taken to carefully explain the results, the options available to me and then clear advice as to which aids would be best suited to my lifestyle.
I too, having first hand experience of the service offered, have no hesitation in recommending the Boots Hearingcare Service.

June 29, 2024
Rated 5 out of 5 stars

Audiologist Tatal Audi at Boots in…

Audiologist Tatal Audi at Boots in Preston was very polite, courteous and very thorough with the hearing test. Explained everything and what I needed. Had two more apptments and sorted hearing aids.
Highly recommend

February 2, 2024
Rated 5 out of 5 stars

A place to be trusted

The service was impeccable. Staff were friendly and helpful.. They treated you with great respect. Nothing was too much trouble. Best of all they listened to you.

October 3, 2023
Rated 5 out of 5 stars

The tests time well spent.

The tests were carried out with care and good humour. Everything was explained and demonstrated to my satisfaction. I was helped to select an appropriate model of hearing aid without any pressure. The whole visit was a pleasure, and I’m looking forward to receiving the hearing aids.

July 19, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look