The process from start to finish has been very smooth. From the initial assessment to the final assessment and fitting has been very good, with strong communication. At this point, 2 weeks in, I... See more
Location
Switch locationBoots, 77 High Street, SS6 7EJ Essex, England, GB
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I have been using Boots Hearingcare for the past four years, I have always found that the service provided by Hazel to be excellent. Very professional and friendly, Hazel has always taken the time to... See more
Well explained, considerate
Having put off a hearing test for many months I am so pleased I plucked up the courage to book an appointment. Why did I need courage, both Hazel and the lady who just works on Wednesday and Thur... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 77 High Street, SS6 7EJ, Essex, England, United Kingdom
4.7
Excellent
38 reviews
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Excellent Service.
I have been using Boots Hearingcare for the past four years, I have always found that the service provided by Hazel to be excellent. Very professional and friendly, Hazel has always taken the time to explain how my hearing aids operate and what I need to do to care for them. I would not hesitate in recommending them to anyone thinking of purchasing hearing aids.
September 1, 2025
Unprompted review
Take a test, it’s painless!
Having put off a hearing test for many months I am so pleased I plucked up the courage to book an appointment.
Why did I need courage, both Hazel and the lady who just works on Wednesday and Thursday (unfortunately I don’t know her name) we’re friendly, efficient and caring.
So pleased I can hear again!
April 25, 2025
Hazel was super from start to finish
Hazel was super from start to finish. Very professional.
March 14, 2025
Very good service
The audiologist Hazel,was very good, she was very thorough & knowledgeable about the products available. She put my dad at ease & was happy for me & mum to stay while dad had his test. The hearing aids were ordered & Hazel gave my dad an appointment for 2 days later to have them fitted
December 12, 2024
Lady at Rayleigh
Lady at Rayleigh, Essex knew what she was doing. Not yet had my hearing aids but looking forward to getting them next week - subject to postage
December 10, 2024
Good old fashioned level of service
Full explanation of hearing issues, options available, trial test of suggested hearing aids, fitting and tuning of purchased aids.
No rushing, no pressure, just good old fashioned high level of customer service.
Thank you Hazel (Rayleigh Branch).
November 21, 2024
Staff very friendly and listened to me
Staff very friendly and listened to me
Doing a test run in the high street was very good
September 25, 2024
I was made to feel at ease and asked…
I was made to feel at ease and asked about my hearing capability and what issues were concerning me. The procedure was explained and I was told what to expect.After the procedure I was fully informed of the findings and told the areas where my hearing was deficent. the hearing aids were explained as to how they assist in helping my hearing and then I was fitted with a device and asked to go for a walk to demonstrate there capabilty in real life. On my return the operation of the device was fully explained
August 16, 2024
Friendly & professional not rushed &…
Friendly & professional not rushed & time to answer my questions
June 26, 2024
Amazing my uncle can now hear after…
Amazing my uncle can now hear after months of shouting and we are all relieved. Hazel was amazing.
June 25, 2024
Professional service
Professional service, hearing test carried out covering all aspects of my hearing loss, then given advice as to the best hearing aids for my hearing loss.
May 23, 2024
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