Shuren is absolutely fantastic. He really listens and cares about what he does. Caring and very dedicated, polite and knowledgeable, full of information and definitely a people person. He put us at... See more
Location
Switch locationBoots, 5 Upper Ground Level, RG1 2AH Reading, England, GB
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See what reviewers are saying
The consultant, Aliya, was wonderful. My dad has no patience with medical appointments like this usually, but this appointment was different. Aliya was professional, knowledgeable and kind. She co... See more
Brilliant service from Shuren at Boots Hearingcare Reading. What an ambassador for Boots. Extremely helpful, fixed my hearing aids really quickly, it was an absolute pleasure to meet Shuren. More staf... See more
I recently had my annual review at the Reading Branch. I was seen by a senior audiologist Mr Shuren Hansora. He was truly outstanding. I have been using Boots for 7 years, but this was my first visit... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 5 Upper Ground Level, RG1 2AH, Reading, England, United Kingdom
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Great service
Great service, polite well informed and partial advice.
Also good product knowledge
I had a full hearing review with Mr…
I had a full hearing review with Mr Shuren in Newbury. He was excellent, reprogramming my hearing aids and fully explaining everything. My hearing is now much better!
Paul Farrington
I found Mr Shuren a pleasant Gentleman…
I found Mr Shuren a pleasant Gentleman who examined my hearing and explained to me what my problem was.
His relaxed manner put me at ease and the difference in my hearing after this treatment was astonishing.
He is a most professional and informative gentleman.
And a credit to boots.
Richard was excellent
May use AI-assist with repliesRead more
Appalled
My first appointment for the fitting of the newly purchased set of hearing aid had been cancelled by telephone by your audiologist because "...the post office failed to deliver the goods...". There and then, a new time and date was offered to me, to which I accepted. Accordingly, I visited your premises hoping that I would be returning home with the new set of of hearing aid. On arrival at your premises I was told that no audiologist was in attendance that day as the person was ill. No one at the reception offered me a new appointment as they had no information on the availability of the audiologist. I had to go home very disappointed with no further information when I might be fitted with the new set for which I have paid. 7 days have gone by, and no one has contacted me to offer a new appointment, nor has there been a telephone call or email to update me. Your telephone system is a dreadfull time-waster. I have no intention to get on to your telephone service. What kind of a treatment of a customer who has committed to spend a sum costing well over one thousand pounds. I am speechless of your dreadful service.

Reply from Boots Hearingcare - Reading (World Of Hearing)
Testing for hearing aids
The ear test etc. went smoothly and the audiologist explained everything clearly, He was also very helpful when it came to choosing the right type of hearing aids for myself.
The consultant was excellent
The consultant, Aliya, was wonderful. My dad has no patience with medical appointments like this usually, but this appointment was different. Aliya was professional, knowledgeable and kind. She could not have been more understanding of dad's situation. He was bowled over and almost excited to try the new hearing aids, after 2 years of struggling and then giving up, on his old NHS ones. 6 stars!
Friendly and knowledgeable staff.
Friendly and knowledgeable staff.
An excellent subject matter expert.
Made me feel at ease and talked me through every stage of the consultation.
The staff were efficient and helpful.
Good experience
I was made to feel important and guided through the hearing test process. My hearing test results were explained in detail and what solutions were needed to correct my hearing. Overall experience was excellent and I would recommend friends and family to visit Boots Hearingcare.
Rich very helpful and professional
Rich very helpful and professional. I am not very technical and he understood this and explained how the hearing aids worked very carefully. Definitely recommend Boots in Reading Oracle.
fitting was very good
fitting was very good, Richard Stride was very helpful and explained everything.
Excellent service from a knowledgeable…
Excellent service from a knowledgeable person.
I have purchased a hearing aid/s from…
I have purchased a hearing aid/s from boots of Reading /Oracle and the gentleman who advised me and dealt with my concerns is a real star , very knowledgeable and friendly man , I would recommend boots to anyone.
Mr S Hansora ( Shuren ) is a fantastic example of a true professional.
Lady was excellent
Great and friendly service
The audiologist explained how to use the hearing aids and made sure I was happy with everything.
He was very thorough and helpful.
Comprehensive first class service
Comprehensive first class service. Patience, knowledge, time keeping. Problem with hearing aid sorted quickly . Excellent.
Audiologist guided me to a solution for my hearing loss
The audiologist understood my requirements and explained the options very clearly, guiding me to a suitable solution for my hearing loss.
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