I saw Saima Kauser at Boots in Rochdale, on 3 occasions for my new hearing aids. I'd never had hearing aids before & was extremely nervous & a little emotional. Saima was absolutely wonderful, puttin... See more
Location
Switch locationBoots the Chemists Ltd, Unit 7-8, Riverside Walk, OL16 1BE Rochdale, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The audiologist was very professional. She was knowledgeable and efficient. She explained, in fine detail, how I should use the new hearing aids. She pointed out all the extra features for me to use a... See more
Ayesha was professional, patient and above all welcoming. I left with enough information to make an informed choice about the right hearing aids for me. I did not feel pressured into buying something... See more
Excellent service and great understanding shown to my nearly 90 year old mother in law. Your care and patience was amazing.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots the Chemists Ltd, Unit 7-8, Riverside Walk, OL16 1BE, Rochdale, England, United Kingdom
4.7
Excellent
24 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A positive & even enjoyable experience
I saw Saima Kauser at Boots in Rochdale, on 3 occasions for my new hearing aids. I'd never had hearing aids before & was extremely nervous & a little emotional. Saima was absolutely wonderful, putting me at ease from the 1st appointment. She was knowledgeable & professional & nothing was too much trouble.
April 15, 2025
Unprompted review
A very useful and pleasurable experience
The audiologist was very professional. She was knowledgeable and efficient. She explained, in fine detail, how I should use the new hearing aids. She pointed out all the extra features for me to use and enjoy. The whole meeting with her was a pleasurable experience.
February 11, 2025
Excellent service and great…
Excellent service and great understanding shown to my nearly 90 year old mother in law. Your care and patience was amazing.
February 26, 2025
Five stars for Rochdale branch 
The quality of hearings are just out of this world and the attention to detail and assistance provided by the whole team was extraordinarily high
February 20, 2025
Unprompted review
Friendly and helpful audiologist
Friendly and helpful audiologist. Explained everything, wasn’t pushy and allowed me to make informed decisions.
October 26, 2024
Was made to feel at ease Dominique…
Was made to feel at ease Dominique explained everything very patiently
October 9, 2024
The audiologist Dominique was really…
The audiologist Dominique was really friendly. She clearly explained the procedure, and the options available to me to improve my hearing.
July 31, 2024
My mum is 87
My mum is 87, both ladies who helped mum with her hearing test and fitting were very nice and helpful and took time to explain things to her, thank you
June 23, 2024
Brilliant Service
The hearing technician is a credit to the business, very personable, yet very professional. Everything was explained in detail and the whole experience was relaxed. I guess, if handled differently it could easily add to the natural stress of requiring the service in the first place.
September 22, 2023
Wonderful service from Simar…
Wonderful service from Simar Kauser.very polite and knowledgeable
September 21, 2023
Unprompted review
Boots hearing aids
Aysha is a lovely person and she explains everything in detail. First class wouldn't go anywhere else.
August 4, 2023
Hearing test
Ayesha was professional, patient and above all welcoming. I left with enough information to make an informed choice about the right hearing aids for me. I did not feel pressured into buying something that wasn’t within my budget.
July 14, 2023
Good and clear explanation
July 11, 2023
professional helpful colleagues
June 15, 2023
Very helpful staff
May 12, 2023
The Audiologist was extremely…
The Audiologist was extremely professional and very clear in explaining my hearing problems.
Also in explaining the options available to alleviate my condition.
I am completely satisfied with my experience.
April 25, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.