Boots hearing in Rugby Warwickshire opens at 9 am and yesterday one of my hearing aids packed up. I rang up to see when Gemma their audiologist could see me and was advised not for ten days. Knowing... See more
Location
Switch location11-12 Market Place, CV21 3DU Rugby, England, GB
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Very professional service, been having free hearing tests since 2015 tried my first hearing aid in 2017 couldn’t get on with them , very tiny sound to me so didn’t bother with one. Obviously hearing d... See more
The care and attention shown put me at ease and helped me finally accept I needed hearing aids. All through the tests I was fully informed and assisted in a very professional and caring manner and can... See more
After many years with NHS hearing aids whereby I really struggled to hear, particularly in noisy backgrounds, further to some friends recommendations, I went to the local Boots Hearing shop. I had ano... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
11-12 Market Place, CV21 3DU, Rugby, England, United Kingdom
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100% service
This is more about the replacement of my hearing aids.
It is about the service that Kelly Williams gave me, I have/had a problem with my aids that could not be fixed, even though Kelly did try via emails, after lots of emails. replacement aids was to be the best option. The service that Kelly gave was marvellous,100%. No-one could have given better service and help. I believe that there was some help via Gayathri Ganesh from the Rugby hearing care centre. between these two ladies, the problem has been resolved.
Great service knowledgeable and product
After many years with NHS hearing aids…approx 10 years0
After many years with NHS hearing aids whereby I really struggled to hear, particularly in noisy backgrounds, further to some friends recommendations, I went to the local Boots Hearing shop. I had another hearing test and tried their Phonak rechargeables. I was amazed at the instant advance in my hearing capability. I have not been able to hear with this clarity for 10+ years. Through Covid I could not hear with masks being worn as I couldn't lip-read - now I can. My particular vulnerability and sensitivity was not being able to make out a particular voice or have a discussion in noisy-backgrounds. I'm on my trial period but at present it looks impressive. Thanks Boots.
The service was brilliant
The service was brilliant. Fast and thoroughly professional. The only bad bit was having to pay for the hearing aids!
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