Really good service, every thing was explained with regards to my hearing loss, and how the new hearing aid would work, would definitely recommend the scarborough branch.
Location
Switch location100-101 Westborough, YO11 1LN Scarborough, England, GB
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Excellent customer care. Everything was explained clearly and concisely. I have yet to receive my hearing aids. Hopefully I will manage them ok but it has been made clear that I can go back and ask... See more
The Audiologist was a very pleasant and knowledgeable person who inspired confidence in me. I had more tests than ever before and more follow up visits booked to ensure that my new hearing aids are pe... See more
The lady who did the hearing test was very good very professional. The hearing aids were very expensive
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
100-101 Westborough, YO11 1LN, Scarborough, England, United Kingdom
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Very helpfull.expained everything…
Very helpfull.expained everything slowly 🐌. Thanks Julie @ scarbrough.
The Audiologist did a superb job but I…
The Audiologist did a superb job but I found the cost of the hearing aids beyond my means.
Excellent customer care
Excellent customer care. Everything was explained clearly and concisely.
I have yet to receive my hearing aids. Hopefully I will manage them ok but it has been made clear that I can go back and ask for help and support.
I was not kept waiting for any of my appointments.
I would recommend the service.
Julie ,the audiologist made me feel…
Julie ,the audiologist made me feel welcome and told me everything I wanted to know
The lady who did the hearing test she…
The lady who did the hearing test she was brilliant
Very Competent Audiologist
The Audiologist was a very pleasant and knowledgeable person who inspired confidence in me. I had more tests than ever before and more follow up visits booked to ensure that my new hearing aids are perfect for me.
Julie was able to explain all the…
Julie was able to explain all the aspects of using the aids in a clear and informative way
Courteous and professional service the…hearing aids at Boots
Courteous and professional service the aids functioned well from day one
Great service by audiologist
The service provided by the audiologist at Scarborough was second to none. She was professional and understanding of my elderly mother’s apprehension of the hearing test procedure, and consequently requiring hearings aids. Everything was explained for easy understanding and further questions asked via email post appointment were answered swiftly.
Hearing aids were ordered the same day we requested the go ahead of the order with an appointment for fitting arranged within the week.
A very positive experience and we recommend the Scarborough branch for the exceptional service provided by their audiologist.
Excellent Customer Service
From the first meeting regarding mum who is 92 she was really put at ease and it was all explained so well so that she and I could understand every step.
The staff is always friendly and happy…
The staff is always friendly and happy to help out whenever there is a need.
Very good test
The lady who did the hearing test was very good very professional.
The hearing aids were very expensive
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