Boots Hearingcare - Sheffield, Crystal Peaks Retail Park Reviews 

16
TrustScore 4.5 out of 5

4.5

Crystal Peaks Retail Park, Drakehouse Way, S20 7SJ Sheffield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very patient and knowledgeable staff, was able to answer any questions and always had time to discuss my ear problems.

Rated 3 out of 5 stars

Boots cancellation of appointment and no call (text and email only). I had to call them and very limited choices for alternative appointment. Also call centre not aware of required appointment. Can... See more

Rated 5 out of 5 stars

The young lady who saw me was absolutely lovely. She was very informative and had a good sense of humour. She explained everything and all the options open to me. I have already recommended you to a c... See more

Rated 5 out of 5 stars

Sound advice and explanation of different types of hearing aids, arriving at the all round best for my lifestyle.


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Crystal Peaks Retail Park, Drakehouse Way, S20 7SJ, Sheffield, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

2,072 reviews in the last 12 months

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Rated 5 out of 5 stars

Alan

Very patient and knowledgeable staff, was able to answer any questions and always had time to discuss my ear problems.

July 4, 2026
Rated 5 out of 5 stars

The young lady who saw me was…

The young lady who saw me was absolutely lovely. She was very informative and had a good sense of humour. She explained everything and all the options open to me. I have already recommended you to a couple of my friends

May 29, 2026
Rated 3 out of 5 stars

Boots cancellation of appointment and…

Boots cancellation of appointment and no call (text and email only). I had to call them and very limited choices for alternative appointment. Also call centre not aware of required appointment. Cancelled appointment was for full hearing test with new hearing aids. Booked in for a minor fitment check? Wanted same person for test/checks but could not book me on their day at the store

November 5, 2024
Rated 5 out of 5 stars

First class

Martin was very good , straight forward and honest put me at ease and delivered all the information I needed to make my decision there and then.
Thank you

February 21, 2024

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