Very patient and knowledgeable staff, was able to answer any questions and always had time to discuss my ear problems.
Location
Switch locationCrystal Peaks Retail Park, Drakehouse Way, S20 7SJ Sheffield, England, GB
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See what reviewers are saying
Boots cancellation of appointment and no call (text and email only). I had to call them and very limited choices for alternative appointment. Also call centre not aware of required appointment. Can... See more
The young lady who saw me was absolutely lovely. She was very informative and had a good sense of humour. She explained everything and all the options open to me. I have already recommended you to a c... See more
Sound advice and explanation of different types of hearing aids, arriving at the all round best for my lifestyle.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
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At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Crystal Peaks Retail Park, Drakehouse Way, S20 7SJ, Sheffield, England, United Kingdom
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Sound advice and explanation of…
Sound advice and explanation of different types of hearing aids, arriving at the all round best for my lifestyle.
Alan
Very patient and knowledgeable staff, was able to answer any questions and always had time to discuss my ear problems.
The young lady who saw me was…
The young lady who saw me was absolutely lovely. She was very informative and had a good sense of humour. She explained everything and all the options open to me. I have already recommended you to a couple of my friends
Excellent work
Good information and service
Very knowledgeable and helpful
Very knowledgeable and helpful
Made to feel at ease throughout the process
Another great visit to see Helena for…
Another great visit to see Helena for my dad’s hearing aid review - excellent service provided yet again - thank you Helena
Quick and easy
Boots cancellation of appointment and…
Boots cancellation of appointment and no call (text and email only). I had to call them and very limited choices for alternative appointment. Also call centre not aware of required appointment. Cancelled appointment was for full hearing test with new hearing aids. Booked in for a minor fitment check? Wanted same person for test/checks but could not book me on their day at the store
I took my 90 year old mum to be fitted…
I took my 90 year old mum to be fitted with hearing aids, the whole experience was easy and very efficient, he was very kind and patient with her and very understanding of her needs
First class
Martin was very good , straight forward and honest put me at ease and delivered all the information I needed to make my decision there and then.
Thank you
Good knowledgeable service on all counts
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