Boots Hearingcare - Shirley, Sears Retail Park Reviews 

35
TrustScore 3 out of 5

3.0

Boots, Oakenshaw Road, B90 4QY Solihull, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Saleena Shah dealt with this and an earlier appointment on February 27th. Saleena presents as a warm and gentle personality with good inter personal skills.She is clearly very competent in her work, d... See more

Rated 5 out of 5 stars

Having worn hearing aids for some 11 years via an independent company, I first attended Boots, Shirley, Sears Retail Park on 1/11/25 to be tested by Falak Akram. I collected my new aids on 8/11/25. A... See more

Rated 5 out of 5 stars

I was recommended by friends to go to Boots to talk about private hearing aids. On looking online there was so much information which really helped and also so much choice. My first appointment went f... See more

Rated 5 out of 5 stars

You have provided excellent hearing aids. Thorough assessment of my ears Never left waiting for my appointment Allowed 90 days to assess my hearing aids and can cancel if not Ok Given a reduction... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, Oakenshaw Road, B90 4QY, Solihull, England, United Kingdom

3.0

Average

TrustScore 3 out of 5

35 reviews

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3.0

All reviews

(35)

2,231 reviews in the last 12 months

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Rated 5 out of 5 stars

My audiologist was brilliant at every stage.

My audiologist was brilliant, he discussed my hearing with me, explained everything clearly, about the test and subsequent results. He listened carefully to what my desires from hearing aids would be and provided the perfect devices. In fitting and adjusting he explained how they work, how look after them and all the support I would be able to get. I am very pleased with the care and manner of support from start to having my hearing aids, and the additional follow up service, it was just excellent.

August 7, 2023
Rated 5 out of 5 stars

You have provided excellent hearing…

You have provided excellent hearing aids.
Thorough assessment of my ears
Never left waiting for my appointment
Allowed 90 days to assess my hearing aids and can cancel if not Ok
Given a reduction of price as advertised
Keeping them charged very easy (no batteries)

June 20, 2023
Rated 4 out of 5 stars

I had chosen Boots as recommended by a…

I had chosen Boots as recommended by a friend.. I found Mac extremely helpful, patient and checked my hearing very thoroughly. I was not rushed or persuaded to purchase a new hearing aid until he made certain it would be exactly what I needed.

April 26, 2023
Rated 5 out of 5 stars

First class service

Wow, what a fantastic audiologist , dealt with both my mother and myself and service was first class
Nothing was too much trouble
Would definitely recommend to anyone else

March 28, 2023
Rated 5 out of 5 stars

The hearing specialist Saliha Nusrat…

The hearing specialist Saliha Nusrat was excellent. She explained everything clearly and was very efficient and kind. I couldn’t ask for a better experience. I am very excited to receive and try out my hearing aid on Sunday.

January 29, 2023

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