Waqar could not have been more helpful in this process which can be quite daunting for an 86 year old person. I would highly recommend for older generation the range of hearing aids available and fr... See more
Location
Switch locationTouchwood Shopping Centre, B91 3GJ Solihull, England, GB
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See what reviewers are saying
Despite the fact I am not yet satisfied with my VERY EXPENSIVE hearing aids as I am hearing what I do not really need to hear and feeling no difference when it comes to what matters, hearing people wh... See more
The young lady that carried out my hearing test was thorough, spoke clearly, explained everything and she made my somewhat slightly nervous experience comfortable. Well done Disha Ahmed.
Ayan took great care to find the perfect hearing aids for my mother. The fit and the sound quality is excellent. The location is so convenient and the whole team work hard to make the experience posit... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Touchwood Shopping Centre, B91 3GJ, Solihull, England, United Kingdom
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Helpful staff
My hearing test
Mahtab did a thorough test & put me at ease. He answered all the questions I put to him which showed that he knows his job well.
Fast and efficient service
Fast and efficient service. Audiologist very helpful and explained all options.
Very professionally dealt with
Very professionally dealt with. My issues fully understood and way forward decided.
Hearing test
The young lady that carried out my hearing test was thorough, spoke clearly, explained everything and she made my somewhat slightly nervous experience comfortable.
Well done Disha Ahmed.
Disha was wonderful
Disha was wonderful. Professional and supportive. Felt reassured - great input about specific hearing aid products .
The audiologist
The audiologist, Disha, was courteous, engaging and knowledgeable. She explained the procedures clearly and was helpful with her suggestions for the most appropriate choice of hearing aids. I’m very satisfied with my experience and with the effectiveness of the products.
Professional care and empathy
Better experience.
It's not my first hearing aids that I have bought but the first with boots. I've already had a far better experience than as previous. I've a far better understanding of how to look after them and silly as it sounds, how to use them.
Professional and friendly service
Very polite and made my hearing sound…
Very polite and made my hearing sound better would definitely recommend
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