Waqar could not have been more helpful in this process which can be quite daunting for an 86 year old person. I would highly recommend for older generation the range of hearing aids available and fr... See more
Location
Switch locationTouchwood Shopping Centre, B91 3GJ Solihull, England, GB
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See what reviewers are saying
The experience was very good, Aya the audiologist who did my hearing tests was lovely, she was kind, caring and encouraging. All the staff I met were helpful and friendly.
The young lady that carried out my hearing test was thorough, spoke clearly, explained everything and she made my somewhat slightly nervous experience comfortable. Well done Disha Ahmed.
Ayan took great care to find the perfect hearing aids for my mother. The fit and the sound quality is excellent. The location is so convenient and the whole team work hard to make the experience posit... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Touchwood Shopping Centre, B91 3GJ, Solihull, England, United Kingdom
4.6
Excellent
29 reviews
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Zero after sales care
Over £1100 paid for hearing aids, now they don't charge and cant be repaired because they are over 2 years old and were my deceased mother's, so not transferable. Am I to just throw them away?
Disgraceful. Scammers
August 10, 2026
Unprompted review
Reply from Boots Hearingcare - Solihull (World of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
I went for a regular hearing test today…
I went for a regular hearing test today and Ben was exceptional. He was very professional, polite and made me feel confident and comfortable during my visit. I would definitely recommend this service for a general hearing test.
July 22, 2026
Unprompted review
Friendly staff
July 18, 2026
Boots Hearing Centre Experience
Waqar could not have been more helpful in this process which can be quite daunting for an 86 year old person. I would highly recommend for older generation the range of hearing aids available and from my own experience in just one week the difference is remarkable.
June 17, 2026
The experience was very good
The experience was very good, Aya the audiologist who did my hearing tests was lovely, she was kind, caring and encouraging.
All the staff I met were helpful and friendly.
June 15, 2026
Unprompted review
Excellent experience
Ayan took great care to find the perfect hearing aids for my mother. The fit and the sound quality is excellent. The location is so convenient and the whole team work hard to make the experience positive and welcoming.
April 22, 2026
Great staff
March 28, 2026
Helping to address my hearing impairment
The hearing technician took plenty of time to full explain how the hearing test would take place, ensuring I fully understood this and what I needed to do.
The results were discussed in depth again making sure I understood the results and the hearing areas requiring support from a heating aid. The different levels of hearing aids were fully explained and discussed how each could potentially meet my hearing needs. The costs were transparent and funding choices were fully explained as part of the selection process. The hearing aid fitting process was comprehensive ensing it was meeting my needs and advice was give on how to best use and remove the aids. A follow up appointment was also booked in advance.
April 9, 2025
The service was excellent
January 16, 2025
Very efficient
Very efficient, friendly service for hearing tests and follow up. Everything was explained well and I felt comfortable in making choices available without pressure.
October 1, 2024
Lovely staff
Lovely staff, clearly explained everything and made it seem all very simple and uncomplicated
September 25, 2024
Nabeela was really knowledgeable…
Nabeela was really knowledgeable helpful in establishing my husband's need for hearing aids and tutoring him on how they worked and how to care for them. He will have a follow up in several weeks and so he has the support he need as they adjust to his hearing needs.
September 20, 2024
Unprompted review
Service has been very good from the…
Service has been very good from the audiologist nabeela. We feel quite confident that these hearing aids are going to work.
September 13, 2024
Unprompted review
Nabeela and her colleague were very…
Nabeela and her colleague were very professional and courteous throughout the whole process of me getting my first hearing aids. Thank you.
September 5, 2024
Unprompted review
Very professional and explained things…
Very professional and explained things clearly. Made me feel reassured and relaxed as this was the first time for me approaching the idea of using aids
July 31, 2024
Helpful staff
July 16, 2024
My hearing test
Mahtab did a thorough test & put me at ease. He answered all the questions I put to him which showed that he knows his job well.
April 18, 2024
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