Superb service, Rashni Roopchund was very understanding, knowledgeable and genuine , did not feel ruched . Able evaluate hearing device in real life setting. No pressure. Out of her way to support me... See more
Location
Switch locationBoots Opticians, 86 Above Bar Street, SO14 7DT Southampton, England, GB
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See what reviewers are saying
I have been putting this off, WHY!! The staff were friendly, knowledgable, professional and the whole process was simple. One test to establish if I needed hearing help, followed by a more detailed... See more
The audiologist was lovely very empathetic, took so much time to help with no pressure to buy at all. Even encouraged me to wait until I was ready in myself for hearing aids. With follow up appointmen... See more
My husband and I couldn’t have been happier with the service provided by Rashni at Boots. It was absolutely amazing and she couldn’t have been more helpful. As we had never had hearing aids befo... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 86 Above Bar Street, SO14 7DT, Southampton, England, United Kingdom
4.7
Excellent
37 reviews
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Have had the best experience with your…
Have had the best experience with your Hearing care Dept….So pleased to see Rashni back, she’s a star!!
June 22, 2024
The professionals really knew their…
The professionals really knew their stuff and equipment was state of the art compared to NHS.
May 2, 2024
Great service from lady who helped with…
Great service from lady who helped with my hearing test and aids
December 12, 2023
The whole experience was excellent.
The whole experience was excellent.
Very knowledgeable.
I felt at ease.
December 6, 2023
Professional and efficient.
The audiologist was extremely knowledgeable, professional and pleasant. I am very happy with the hearing aids she advised for me.
August 9, 2023
My mother was really nervous when she…
My mother was really nervous when she arrived at the appointment but the consultant put her at ease straight away. After my mother completed the tests. The consultant put a trail hearing aids in her ears. As soon as mother heard my voice she had a big smile on her face. The consultant was very thorough and my mother can't wait to pop up her hearing aids in 2 weeks time. It will open up a new world for my mother.
August 3, 2023
My hearing test was very comprehensive…
My hearing test was very comprehensive and everything explained to me along the way, by my very kind and caring audiologist. She very carefully told me my options as regards the hearing aids most suitable for me and answered any questions I put forward.
July 3, 2023
I have been wearing Hearing Aids for 14…
I have been wearing Hearing Aids for 14 years and my experience at Boots was the best ever.
I recommend Rashni Roopchund audiologist at Southampton Boots Hearcare if you have any concerns about buying privately.
A patient helpful passionate audiologist who becomes your personal point of contact for back up post fitting.
This in particular I have found very important and most helpful.
May 15, 2023
Unprompted review
Excellent service from very helpful and…
Excellent service from very helpful and professional audiologist.
May 5, 2023
Very happy with the hearing care…
Very happy with the hearing care service , options were explained clearly and audiologist Rashni has helped me through this process and made me feel at ease throughout the appointments. Just waiting for hearing aids to be made now .
April 12, 2023
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Reply from Boots Hearingcare - Southampton
Thank you for your feedback, we are pleased you had a good experience with us.
Boots Hearingcare Team
My 84 year old mother
My 84 year old mother, has always used boots for her hearing aids, last year she needed new ones so purchased them from boots, they are not fit for purpose she can not hear, so she has lost a year of hearing she has been back 14 times! They have palmed a 84 year old woman off with different excuses, changing this then changing that, new moulds yesterday well that not worked either, so I have rang today and asked for a refund but now she out of the guarantee time, the lady said she would raise a level 2??? So let’s wait and see if we get a refund, I’ll keep you posted (Romsey branch)
December 13, 2022
Unprompted review
Reply from Boots Hearingcare - Southampton
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and member of our team will get back to you.
The Boots Hearingcare Team
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