Very informative, professional, friendly. Much better hearing test than provided Amplifon, ensuring that my Tinnitus was taken into account. Also, use of booth was an improvement as opposed to use of... See more
Location
Switch location11-14 Hall Place, PE11 1SA Spalding, England, GB
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The staff are really polite & very helpfull and answer all the questions that I put to them .... just looking forward to getting my hearing aids & being able to hear lots that I've not been hearing f... See more
Friendly and I believe honest explanation of the product and it is working as good as stated maybe even better
Very helpful and tentative. There was no rush with the appointments and they made you feel relaxed.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
11-14 Hall Place, PE11 1SA, Spalding, England, United Kingdom
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Very helpful and tentative
Very helpful and tentative. There was no rush with the appointments and they made you feel relaxed.
A very productive visit
Very informative, professional, friendly. Much better hearing test than provided Amplifon, ensuring that my Tinnitus was taken into account. Also, use of booth was an improvement as opposed to use of same room as audiologist. Gained better understanding of my hearing loss as well as the Tinnitus issue I was mainly seeking help with.
The staff are really polite & very…
The staff are really polite & very helpfull and answer all the questions that I put to them .... just looking forward to getting my hearing aids & being able to hear lots that I've not been hearing for a long time .
Friendly and I believe honest…
Friendly and I believe honest explanation of the product and it is working as good as stated maybe even better
Lovely staff
Lovely staff, very helpful and reassuring. They didn't push any brand or price range of hearing aid, the choice was entirely up to me.
A thorough examination by friendly, knowledgeable staff
My consultant was very thorough with the tests and very clear with his explanations of what was wrong with my hearing. Which sounds had been lost & at what level. He explained how best to manage this loss & which equipment was best suited to the task.
He also told me what I could expect to happen during the transition as I get used to my new aids & which services will be available to assist me.
Excellent service.
Excellent service and thorough hearing…
Excellent service and thorough hearing test. Very efficient member of staff
Eryk was really knowledgeable and…
Eryk was really knowledgeable and explained all elements of the test methodically and simply. He explained the hearing aid options to us and we appreciated that he was not pushy and understood the significance of the purchase. The booking process was easily accessible and the whole experience was faultless from start to finish. I have already recommended Boots Hearingcare to my family.
professional and pleasant
Very easy and friendly
Easy to book appointments, everything was explained really well. The audiologists were really friendly and helpful and made me feel at ease.
A great experience.
Excellent explanations and demonstration. I felt listened to and tgat my hearing mattered. Thank you.
Took my 81 year old mum
Took my 81 year old mum. She said it was the best hearing test she’s had and she’s had hearing aids for many years.
The lady that we saw was amazing so caring kind and patient. Took her time with my mum and she can’t wait to get new new hearing aids in a couple of weeks
Helpfull staff
Pleasant and caring lady w.ho has…
Pleasant and caring lady w.ho has looked after me. Thank you.
Julie at Spalding is very helpful…
Julie at Spalding is very helpful couldn’t do enough would recommend Boots to anyone
Jayne was excellent helpful attentive…
Jayne was excellent helpful attentive kind knowledgeable and amusing
excellent
The lady we saw was excellent, friendly, knowledgeable and easy to talk to. We both left feeling quite emotional that hubby’s hearing will improve at last. We should have done it sooner . Thank you
The young lady that tested my hearing…
The young lady that tested my hearing and demonstrated the hearing aids was great, made it a fun experience.
Went to day to be fitted and she explained very clearly and easy to understand how to take care of the aids and again we had a giggle. Would highly recommend
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