Staff were very knowledgeable and informative. Explained every step of the process. A
Location
Switch locationBoots, 29 Fore Street, PL25 5PY St Austell, England, GB
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Really helpful advisor who was pleasant and knowledgeable. She explained everything very clearly and helped me make a decision without rushing me or any pressure or coercion. A far better experience a... See more
we were made to feel relaxed and pleasantly greeted by all staff, from receptionist to hearing specialist. I received a first class hearing test which was explained very well at each stage of the t... See more
Thorough and caring
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 29 Fore Street, PL25 5PY, St Austell, England, United Kingdom
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A very relaxing experience with a very…
A very relaxing experience with a very friendly and helpful audiologist.
Excellent service
Really helpful advisor who was pleasant and knowledgeable. She explained everything very clearly and helped me make a decision without rushing me or any pressure or coercion. A far better experience all round than my previous experience at a different provider.
Staff were very knowledgeable and…
Staff were very knowledgeable and informative. Explained every step of the process. A
professional and polite
The audiologists I have seen have all been excellent, answering all my questions, and advising me on purchasing a hearing aid. I had full confidence in their professionalism.
Patient and professional with excellent…
Patient and professional with excellent communication skills. Thank you.
A1 service
Excellent knowledgeable and clear advice given, could not fault service provided
Positive experience
Everything was explained to me in detail , questions were answered and my hearing was thoroughly tested
Hearing explained Time and patience to assist with my…
Time and patience to assist with my hearing. Finding out that I am not deaf despite protestations of my family but have another hearing problem!!
Hearing again…
A very professional approach to my hearing problem. My difficulty with communication and conversing fully understood.
A great experience every thing…
A great experience every thing explained in an easy to understand way, answered any questions i had a very polite and helpful person well done.thank you.
we were made to feel relaxed and treated with very competent staff.
we were made to feel relaxed and pleasantly greeted by all staff, from receptionist to hearing specialist.
I received a first class hearing test which was explained very well at each stage of the test.
we were given clear information on hearing aids that they could supply and received no hard sale.
job well done
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