Boots Hearingcare - Stockton-on-Tees, Teeside Retail Park Reviews 

41
TrustScore 4.5 out of 5

4.4

Unit 21b, Goodwood Square,, Teesside Shopping Park, TS17 7BW Thornaby, England, GB


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Rated 5 out of 5 stars

Maggie who works at Boots Hearing Care at Teesside Park is exceptional in her work. Very friendly and knowledgeable and really helped with my mum's hearing issues (mum aged 88) and helped when we need... See more

Rated 5 out of 5 stars

Staff made me feel very comfortable, everything was explained well, opportunity to ask questions. Process to assess hearing was detailed but easy enough to complete. Private room so didn’t feel intim... See more

Rated 5 out of 5 stars

Maggie was so amazing to work with. She worked through my apprehension regarding hearing aids and explained all the benefits to having them. She even walked around the store with me showing me how th... See more

Rated 5 out of 5 stars

Linzi was very friendly and professional she was very helpful and I’m pleased with the service.


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Unit 21b, Goodwood Square,, Teesside Shopping Park, TS17 7BW, Thornaby, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.4

All reviews

(41)

2,390 reviews in the last 12 months

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Rated 5 out of 5 stars

First class Service

Maggie the hearing care assistant at Teesside Park branch was absolutely lovely, I had been putting off getting another hearing because I was embarrassed about hoe bad my hearing was and having to go through the various tests but Maggie soon made me feel at ease with myself and more relaxed and I finally got fitted for a new hearing aid she is a credit to the Boots Hearing Care Team thank you Maggie 👍
s

June 15, 2024
Rated 5 out of 5 stars

Everything was perfect.

Maggie was so amazing to work with. She worked through my apprehension regarding hearing aids and explained all the benefits to having them. She even walked around the store with me showing me how the hearing aids worked with the Roger one device.
Definitely went above and beyond.

June 8, 2024
Rated 5 out of 5 stars

Excellent

I was nervous about my appointment but was put at ease and the process of buying my hearing aids and life time change was made much more easier. I received excellent support and service.

May 9, 2024
Rated 5 out of 5 stars

Great audiologist

Maggie the Audiologist was brilliant and very professional . She took the time to explain everything clearly and I didn’t feel under pressure to make any decisions straightaway.

April 6, 2024
Rated 5 out of 5 stars

Very good hearing aid service

Very good service. The technician new her stuff and went through a series of hearing tests before carefully explaining the results and detailing the range of hearing aids available.
It is a bit early to say how good the hearing aids are but they do show an improvement in my hearing.

November 28, 2023
Rated 5 out of 5 stars

Worth going and Excellent service

Maggie is really good and patient and listens to your needs and is excellent at providing the correct solution. Follow up calls to make sure everything is correct and working.
You cannot fault the service.

November 29, 2023
Rated 5 out of 5 stars

Excellent informative service.

Both appointments were carried out in a most professional manner. The testing process was explained clearly as were details of the hearing aids available. All results were explained simply and with clarity.

November 28, 2023
Rated 5 out of 5 stars

First hearing test

First hearing test, long overdue. Maggie was very professional and friendly and I soon felt comfortable and excited about my new hearing aids. Very positive experience and would definitely recommend Boots hearing care.

September 12, 2023

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