Maggie who works at Boots Hearing Care at Teesside Park is exceptional in her work. Very friendly and knowledgeable and really helped with my mum's hearing issues (mum aged 88) and helped when we need... See more
Location
Switch locationUnit 21b, Goodwood Square,, Teesside Shopping Park, TS17 7BW Thornaby, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff made me feel very comfortable, everything was explained well, opportunity to ask questions. Process to assess hearing was detailed but easy enough to complete. Private room so didn’t feel intim... See more
Maggie was so amazing to work with. She worked through my apprehension regarding hearing aids and explained all the benefits to having them. She even walked around the store with me showing me how th... See more
Linzi was very friendly and professional she was very helpful and I’m pleased with the service.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Unit 21b, Goodwood Square,, Teesside Shopping Park, TS17 7BW, Thornaby, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class Service
Maggie the hearing care assistant at Teesside Park branch was absolutely lovely, I had been putting off getting another hearing because I was embarrassed about hoe bad my hearing was and having to go through the various tests but Maggie soon made me feel at ease with myself and more relaxed and I finally got fitted for a new hearing aid she is a credit to the Boots Hearing Care Team thank you Maggie 👍
s
Very efficient assistant with lots of…
Very efficient assistant with lots of patience & knowledge
Everything was perfect.
Maggie was so amazing to work with. She worked through my apprehension regarding hearing aids and explained all the benefits to having them. She even walked around the store with me showing me how the hearing aids worked with the Roger one device.
Definitely went above and beyond.
Maggie could not be more helpful
Maggie could not be more helpful. Was a very good experience, getting my hearing tested.
Great customer service
Can’t praise Maggie enough for being so patient and trying different ways to help my hearing.
Excellent
I was nervous about my appointment but was put at ease and the process of buying my hearing aids and life time change was made much more easier. I received excellent support and service.
Maggie is wonderful
Maggie is wonderful, she has made my experience personal, she listens and she is so caring and kind.
Great audiologist
Maggie the Audiologist was brilliant and very professional . She took the time to explain everything clearly and I didn’t feel under pressure to make any decisions straightaway.
Extremely knowledgeable audiologist…
Extremely knowledgeable audiologist with very pleasant manner and obviously had my best interests at the forefront of her thoughts.
Maggie was so kind and informative…
Maggie was so kind and informative allowing me to trial the aids for a couple of days
Very good hearing aid service
Very good service. The technician new her stuff and went through a series of hearing tests before carefully explaining the results and detailing the range of hearing aids available.
It is a bit early to say how good the hearing aids are but they do show an improvement in my hearing.
Worth going and Excellent service
Maggie is really good and patient and listens to your needs and is excellent at providing the correct solution. Follow up calls to make sure everything is correct and working.
You cannot fault the service.
Excellent informative service.
Both appointments were carried out in a most professional manner. The testing process was explained clearly as were details of the hearing aids available. All results were explained simply and with clarity.
First hearing test
First hearing test, long overdue. Maggie was very professional and friendly and I soon felt comfortable and excited about my new hearing aids. Very positive experience and would definitely recommend Boots hearing care.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






