My audiologist Halima who talked my through the whole process step by step and helped me make a decision on the most suitable hearing aid for me. She never hurried or pushed me with my decision and ob... See more
Location
Switch location36 Wood Street, CV37 6JG Stratford upon Avon, England, GB
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See what reviewers are saying
I've been very satisfied with the advice and help provided by Halima Firdus. She has been extremely helpful and efficient during each appointment
Clear explanation of what was happening and how each test worked. Good advice given on hearing aids and the follow up support.
I was seen on time. The audiologist was professional, knowledgeable and friendly. She was very clear and concise, made me feel comfortable and gave me confidence.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
36 Wood Street, CV37 6JG, Stratford upon Avon, England, United Kingdom
3.2
Average
13 reviews
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Treated so poorly
We visited Stratford-upon-Avon last weekend. We are from the Netherlands, and whenever we are in the UK, we always stop by Boots. We love the Michum deodorant. Unfortunately, it is no longer available in our country, so visiting Boots saves us the shipping costs.
Normally, this isn’t a problem, but this time we were treated so poorly that I wondered: how are shoplifting issues handled here? We wanted to buy 20 deodorants, but there were only 8 on the shelf. My husband asked the cashier if they might have more in the back.
Suddenly, an older staff member, who had overheard, interfered. We were told that we were not allowed to buy more than 10 items—even together—and the tone was absolutely unbelievable. This lady should be kept in the basement so she doesn’t scare away all the customers!
Firstly, the store only had 8 items, so there was no reason for this reaction. Secondly, we have been using this deodorant for more than 15 years, and when we normally buy it in London, we have always been able to purchase as many as we needed. And thirdly, maybe it is now impossible to sell more, but I don’t understand—it’s a shop, after all, and tone makes all the difference!
If we return to Stratford, we will certainly not go to Boots again.
November 2, 2025
Unprompted review
Reply from Boots Hearingcare - Stratford-upon-Avon
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Halima was amazing
February 1, 2025
Reply from Boots Hearingcare - Stratford-upon-Avon
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Review
Clear explanation of what was happening and how each test worked. Good advice given on hearing aids and the follow up support.
June 26, 2024
Very helpful
The hearing care specialist made me feel very comfortable and was helpful to my needs. She explained everything very clearly
December 9, 2023
My experience at boots hearing care Stratford upon Avon
My audiologist Halima who talked my through the whole process step by step and helped me make a decision on the most suitable hearing aid for me. She never hurried or pushed me with my decision and obviously being somewhat apprehensive she made made me feel totally comfortable with the whole procedure. I would definitely recommend her.
September 12, 2023
Halima was excellet
July 21, 2023
I've been very satisfied with the…
I've been very satisfied with the advice and help provided by Halima Firdus. She has been extremely helpful and efficient during each appointment
July 19, 2023
Hearing appointment
I was seen on time. The audiologist was professional, knowledgeable and friendly. She was very clear and concise, made me feel comfortable and gave me confidence.
May 17, 2023
First class service
Your audiologist was thoroughly professional, personable and reassuring.
March 30, 2023
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